1. iMore Question's Avatar
    I cannot change my password
    03-25-2016 09:25 AM
  2. Sherry_B's Avatar
    Welcome to iMore!

    When you use the Apple support page to reset your password, directions to reset it will be sent to the rescue email address you entered in your account settings. Your rescue email address is different than your Apple ID email address.
    03-25-2016 10:00 AM

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