11-13-2015 05:44 AM
tools
  1. iMore Question's Avatar
    iMore Question
    The Iclpoud backup runs smooth (Iphone 5s) but when trying to get this backup when installing in my new Iphone 6 this backup version is not on the list. What can I do?
    11-13-2015 04:40 AM
  2. Rob Phillips's Avatar
    Rob Phillips
    Welcome to iMore! You'll want to make sure that you're using the same Apple ID to sign into iCloud on both devices. If you're still experiencing issues you can always create a backup using iTunes on OS X or Windows and then restore from that backup onto your new iPhone.
    11-13-2015 04:56 AM
  3. mpham2's Avatar
    mpham2
    If your running 8.2 on your 5 and 9.1 on your 6 it wont be able to use the backup. They both need to be running the same OS. Give that a check. I just had this problem with replacing a broken ipad mini. Had to update the old one to match the new.
    Rob Phillips likes this.
    11-13-2015 05:44 AM
« Hello, I would like to delete documents, photos, videos on iCloud on my Macbook Pro laptop. How can I do this? | How do I view my pictures and videos in iCloud? »

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