1. iMore Question's Avatar
    I downloaded IOS9 and when I go to back up to Icloud, it says " The last backup could not be completed"
    Last back up was yesterday at 7:50pm

    I just went into notes and added a Test 9/18 note and then backed up. When I went into Icloud, the test 9/18 note is there.

    Why is it saying the back up could not be completed?
    09-18-2015 12:16 PM
  2. kch50428's Avatar
    Because there's a difference between syncing a note to iCloud and device backups.
    09-18-2015 08:20 PM
  3. Satpal Sharma's Avatar
    iCloud backups seems to be messed up after iOS 9 upgrade. I've three iOS devices on two different apple IDs and they all are not able to perform the iCloud backups. Enough storage is available but the backup doesn't complete and it display the message 'The last backup could not be completed'
    09-18-2015 11:21 PM
  4. Ledsteplin's Avatar
    iCloud backups seems to be messed up after iOS 9 upgrade. I've three iOS devices on two different apple IDs and they all are not able to perform the iCloud backups. Enough storage is available but the backup doesn't complete and it display the message 'The last backup could not be completed'
    It's the servers. Nothing is wrong. Try again later.
    Chicks2180 likes this.
    09-19-2015 11:33 AM
  5. Lynn Suzanne's Avatar
    I think it's a problem with ios 9. Both my iPhone 6 and iPad Air have been backed up almost daily to iCloud for six months. I checked yesterday, two days after upgrading to ios9, and in iCloud settings, BOTH devices showed 0 KB for the back-up size, with Last Backup Never. All apps showed 0 bytes of data backed up. So I plugged in both devices, and initiated a manual backup. Both started to backup. After two hours, the iPad said "Backup couldn't be completed". The iPhone was clearly backing up, with the blue progress line about 25% complete. So I left it alone overnight, and today, after about 10 hours, the iPhone also showed "Backup couldn't be completed".
    I called Apple support today. They were able to see both device backups on September 16, which I had made sure were done before I upgraded to iOS 9, and they could also see the incomplete backups since then.
    The Apple operator said it is a software issue, and that erasing my devices/restoring from backup would solve the problem. Hmm. I said, but my devices are NOT reading any backups, so how does one restore from a backup the device does not recognize? Also, why does the operator think reinstalling glitchy software would solve the problem? Operator had no answers, other than "It will solve this problem".
    I said I will wait for Apple to fix the software before I erase everything on my devices. Operator assured me that Apple is working on a fix for all issues, and stopped short of admitting this is a wide-spread problem.
    09-19-2015 07:16 PM

Similar Threads

  1. Replies: 6
    Last Post: 09-22-2015, 07:07 AM
  2. Mail Badge Icon Not Clearing?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 09-18-2015, 09:01 PM
  3. Verizon iPhone 6s Plus ships on the 25th, when can I expect it?
    By Buddy Koenig in forum iPhone 6s Plus
    Replies: 4
    Last Post: 09-18-2015, 12:53 PM
  4. 6+ is laggy before and after iOS9 upgrade, what should I do?
    By kidwithhelmet in forum iPhone 6 Plus
    Replies: 2
    Last Post: 09-18-2015, 11:56 AM
  5. Things for iPad picks up support for iPad multitasking, keyboard shortcuts
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-18-2015, 11:30 AM
LINK TO POST COPIED TO CLIPBOARD