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04-23-2015 02:59 PM
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  1. iMore Question's Avatar
    iMore Question
    my iphone is full. I thought I backed it up to cloud? I really want it on external hd, too.
    04-23-2015 02:54 PM

  2.  Just_Me_D said: Apr 23 2015 | 2:59 pm EDT Best Answer

    I can only assume you have a good deal of apps, music, videos, pictures and documents. Backing up to iCloud won't do you any good if you have more device storage space than you do iCloud storage space. You can either purchase more iCloud storage space or transfer some of your non-app data to an external drive or a computer. You can also delete the apps that you no longer use.
  3. kch50428's Avatar
    kch50428
    Storage space on iCloud really has nothing to do with the amount of physical storage space on your device...
    04-23-2015 02:56 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    I can only assume you have a good deal of apps, music, videos, pictures and documents. Backing up to iCloud won't do you any good if you have more device storage space than you do iCloud storage space. You can either purchase more iCloud storage space or transfer some of your non-app data to an external drive or a computer. You can also delete the apps that you no longer use.
    04-23-2015 02:59 PM
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