1. iMore Question's Avatar
    Hi, I bought an ipad and when I plugged it on itunes it asks me a password to an email I do not know . Apple can not help me without bill because I bought it to an individual. How to do?
    04-04-2015 04:50 PM
  2. kch50428 said: Best Answer

    Your device is Activation Locked.., the only person that can do anything about it is the one who's AppleID the device wants the password for... If that is not the person who sold you the device, then there's nothing you can do other than get your money back from the person that sold you the device...and give them the paperweight back.
  3. kch50428's Avatar
    Your device is Activation Locked.., the only person that can do anything about it is the one who's AppleID the device wants the password for... If that is not the person who sold you the device, then there's nothing you can do other than get your money back from the person that sold you the device...and give them the paperweight back.
    04-04-2015 05:26 PM
  4. Premium1's Avatar
    Talk to who you bought it from. Only way you can get it unlocked


    Sent from my iPhone using tapatalk
    04-04-2015 08:55 PM

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