[rjkgr]

i cant login to my icloud account on the website but i can back up on my iphone can someone tell me why i cant.... i called around i asked apple, i sent support to apple? anyone help?

[Just_Me_D]

i cant login to my icloud account on the website but i can back up on my iphone can someone tell me why i cant.... i called around i asked apple, i sent support to apple? anyone help?

The iCloud system status page is reporting a problem that is allegedly affecting 20% of its members.

https://forums.imore.com/e?link=http...token=6siZdgrC

[rjkgr]

yeah thanks! but its been happening for the past 3 months. and i was gonna go into apple but i called apple and they didnt know what was wrong. should i just go in

[bgl321]

If you haven't already, I would definitely make an appointment to visit the apple store.

[Just_Me_D]

yeah thanks! but its been happening for the past 3 months. and i was gonna go into apple but i called apple and they didnt know what was wrong. should i just go in

Sure. They'll either fix it or they won't. Are you absolutely certain you're entering your iCloud credentials in correctly when you attempt to login via the iCloud website? Can you login to the "Manage My Apple ID site via the following link?

https://appleid.apple.com/cgi-bin/We...localang=en_US

If you can, you can verify your iCloud information as well as make changes to it -- change the password -- for example and then see if you can login to the iCloud website.