1. rjkgr's Avatar
    i cant login to my icloud account on the website but i can back up on my iphone can someone tell me why i cant.... i called around i asked apple, i sent support to apple? anyone help?
    08-27-2013 01:03 PM
  2. Just_Me_D's Avatar
    i cant login to my icloud account on the website but i can back up on my iphone can someone tell me why i cant.... i called around i asked apple, i sent support to apple? anyone help?
    The iCloud system status page is reporting a problem that is allegedly affecting 20% of its members.

    http://www.apple.com/support/systemstatus/
    08-27-2013 01:29 PM
  3. rjkgr's Avatar
    yeah thanks! but its been happening for the past 3 months. and i was gonna go into apple but i called apple and they didnt know what was wrong. should i just go in
    08-27-2013 02:22 PM
  4. bgl321's Avatar
    If you haven't already, I would definitely make an appointment to visit the apple store.
    09-06-2013 01:00 PM
  5. Just_Me_D's Avatar
    yeah thanks! but its been happening for the past 3 months. and i was gonna go into apple but i called apple and they didnt know what was wrong. should i just go in
    Sure. They'll either fix it or they won't. Are you absolutely certain you're entering your iCloud credentials in correctly when you attempt to login via the iCloud website? Can you login to the "Manage My Apple ID site via the following link?

    https://appleid.apple.com/cgi-bin/We...localang=en_US

    If you can, you can verify your iCloud information as well as make changes to it -- change the password -- for example and then see if you can login to the iCloud website.
    09-06-2013 01:34 PM

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