1. Jamess9046's Avatar
    Ive literally just had my iPad 2 replaced at the Apple store and I'm trying to log into iCloud on the set up screen to restore from a backup. When I'm doing this it throws and error saying my username or password is incorrect even though I know 100% that it's the correct password. HELP!
    Last edited by Jamess9046; 05-15-2012 at 03:05 PM.
    05-15-2012 03:02 PM
  2. Just_Me_D's Avatar
    Turn off the device then turn it back on and try again. Make sure it is giving you the option to 'restore from iCloud backup'.

    Just Me, D
    (Tapatalk - iPhone 4S)
    05-15-2012 04:28 PM
  3. reahn's Avatar
    :? hmm.

    Sent from my iPhone using Tapapoop
    05-15-2012 06:14 PM
  4. iDonev's Avatar
    As long as you're exchanging them in the Apple Store.... try getting another one if
    's suggestion didn't work.
    05-16-2012 07:39 AM