Problems restoring from iCloud backup

[Jamess9046]

Ive literally just had my iPad 2 replaced at the Apple store and I'm trying to log into iCloud on the set up screen to restore from a backup. When I'm doing this it throws and error saying my username or password is incorrect even though I know 100% that it's the correct password. HELP!

 

[Just_Me_D]

Turn off the device then turn it back on and try again. Make sure it is giving you the option to 'restore from iCloud backup'.


Just Me, D
(Tapatalk - iPhone 4S)

 

[reahn]

:? hmm.


Sent from my iPhone using Tapapoop

 

[iDonev]

As long as you're exchanging them in the Apple Store.... try getting another one if
JustMe'D's suggestion didn't work.