I have an iPhone 4s and just created an email account and after awhile I get that it cannot connect to the server. Is there anyone else having this problem. To let people know that this is a new phone and I have one other account and that is only for iTunes.
DJ
Are you by chance trying to connect with Outlook or an email program other than iPhone's internal mail program? I know Apple's support answer about setting up in third-party email programs, to include Outlook was WRONG.
In the step where they tell about the authentication type and ports to use for IMAP and SMTP, they made the error. Everything is correct as far as port numbers, etc... but when you're setting OUTGOING/SMTP authentication up, do not choose SSL as they say, choose TLS. If you choose SSL, it will stall up for a minute, then ultimately fail. Switching to TLS instantly authenticates.
If this isn't your case, please give some further detail as it was a bit ambiguous... Thanks...