1. LP Slade's Avatar
    To start, everything is updated to the latest software version.

    Apple TV 4K
    Original HomePod

    The HomePod is set as the default audio output device.

    The issue seems to only happen with the Netflix app on the Apple TV 4K.

    What happens is this: it’s working fine, but every few minutes the sound drops for a split second and then continues. It almost sounds like they’re censoring a curse or something, but it’s definitely not that.

    Has anyone else experienced this? Any fixes? I can’t find much online about it.

    Thanks!
    04-24-2021 05:36 AM
  2. aximtreo's Avatar
    Having a similar problem. Hopefully we will get some suggestions.
    Annie_M likes this.
    04-24-2021 08:33 AM
  3. nikkisharif's Avatar
    To start, everything is updated to the latest software version.

    Apple TV 4K
    Original HomePod

    The HomePod is set as the default audio output device.

    The issue seems to only happen with the Netflix app on the Apple TV 4K.

    What happens is this: it’s working fine, but every few minutes the sound drops for a split second and then continues. It almost sounds like they’re censoring a curse or something, but it’s definitely not that.

    Has anyone else experienced this? Any fixes? I can’t find much online about it.

    Thanks!
    Having a similar problem. Hopefully we will get some suggestions.
    Did this issue correct itself for either of you? I have Netflix going right now & haven’t experienced any issue with sound cutting out.
    04-28-2021 10:53 AM
  4. LP Slade's Avatar
    Did this issue correct itself for either of you? I have Netflix going right now & haven’t experienced any issue with sound cutting out.
    No. This is an on going issue … it’s been going on for me for months.
    04-28-2021 11:42 AM
  5. aximtreo's Avatar
    Yes it did. Thanks much.
    Annie_M and nikkisharif like this.
    04-28-2021 12:31 PM
  6. nikkisharif's Avatar
    No. This is an on going issue … it’s been going on for me for months.
    I’m sorry you’re experiencing this. I’d definitely be annoyed. Have you tried to reset your HomePod or contact Apple Support? I know HomePod is discontinued, but they still offer support.
    04-28-2021 06:33 PM
  7. LP Slade's Avatar
    I’m sorry you’re experiencing this. I’d definitely be annoyed. Have you tried to reset your HomePod or contact Apple Support? I know HomePod is discontinued, but they still offer support.
    No, I didn’t reset my HomePod, but after the update it seems to be fixed. I was watching Netflix for hours yesterday and it didn’t happen even once so here’s hoping it’s good now! 🤞🏻
    Annie_M and nikkisharif like this.
    06-03-2021 10:17 AM
  8. nikkisharif's Avatar
    No, I didn’t reset my HomePod, but after the update it seems to be fixed. I was watching Netflix for hours yesterday and it didn’t happen even once so here’s hoping it’s good now!
    That’s awesome…glad it worked itself out
    06-04-2021 02:07 PM

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