1. blairdee2000's Avatar
    I have a zwave garage door opener that I control via homekit. I have it set up to send me an alert when the garage door is opened or closed.

    Although this does work, the alert usually comes 10 or 15 minutes after the garage is opened or closed.

    Does anyone know how to go about troubleshooting this?
    08-26-2017 01:06 PM
  2. TripleOne's Avatar
    Hello! Welcome to iMore.
    Someone should be able to help you out very soon.
    08-27-2017 04:38 AM
  3. dpscott's Avatar
    Hi, do you have alerts set in HomeKit or via the app for the door?

    If it’s HomeKit do you have an Apple TV or always-at-home iPad with iOS 10 to act as a hub?

    We need a bit more info about your setup before we can fully help work out what is wrong.

    Assuming you have a hub the first thing to check is that your device is as close as possible to it
    08-27-2017 08:26 AM

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