1. Ipheuria's Avatar
    Whenever I sell my iDevices (iPhone, iPad, iPod), and I've sold quite a few, there are a set of things I do before reloading the OS (operating system) from scratch. These steps ensure that whoever purchases the device will be using their own Apple ID for things like iTunes purchases and iCloud. It also ensures that I'm not stuck having iMessage still thinking the device exists.
    There is nothing worst than reloading the OS to find your account still logged in to the app store, iCloud, etc., so these are the steps I go through to ensure that all of my data is removed and the device is ready for sale.

    Tap settings.
    Go to iCloud and turn off whatever iCloud items are on.
    Mail
    Contacts
    Calendars
    Reminders
    Safari
    Notes
    Passbook
    Photos
    Documents & Data
    Find My iPhone


    When turning off the items, you will be prompted to "Keep items on the device" or "Delete from device". You will want to "Delete from device" which will remove the iCloud data from it. This setting will not affect the data stored in iCloud so there is no need to worry. Once all the data is removed, scroll to the bottom of the iCloud settings panel and choose "Delete Account" to delete the iCloud account from the device.

    Next, scroll to Messages.
    Toggle iMessages to off.
    This will prevent the device from still being listed as available for iMessages from contacts.

    Finally, scroll to iTunes & App Stores.
    Click on "Apple ID: ...". This will allow you to Sign Out your Apple ID from the iTunes and App store.

    With all the data now gone, hook up your device to iTunes and click "Restore". When prompted, set up the device as new. That's it. Your idevice is now ready for sale!
    Last edited by JustMe'D; 07-15-2013 at 05:34 PM.
    07-03-2013 03:40 PM
  2. Just_Me_D's Avatar
    Excellent write-up, my friend. Thank you.
    Ipheuria likes this.
    07-14-2013 09:12 PM
  3. bamf-hacker's Avatar
    Doesn't "erase all content and settings" do the same?

    The only time I have had legacy AppleID data show up on a restored device was when it was plugged into iTunes when it was restored.

    Still a good list to make sure though.
    Ipheuria likes this.
    07-15-2013 09:41 AM
  4. Ipheuria's Avatar
    Doesn't "erase all content and settings" do the same?

    The only time I have had legacy AppleID data show up on a restored device was when it was plugged into iTunes when it was restored.

    Still a good list to make sure though.
    That would erase all the data but it may not turn off the iMessages option. I started doing it this way because it ensures the iMessage option is off as well as removing all data from the device. So if the person turns off the iMessage option using "erase all contents and settings" is another viable option
    07-17-2013 04:22 PM
  5. jerrysmith111's Avatar
    Apart from these what other factors are important?
    09-04-2013 01:54 AM
  6. Jaguarr40's Avatar
    Don't assume everything is gone until you single, double, and triple check everything before you let it go to someone.
    Just_Me_D and kataran like this.
    09-04-2013 09:20 PM
  7. Just_Me_D's Avatar
    Don't assume everything is gone until you single, double, and triple check everything before you let it go to someone.
    Well stated, sir...
    Jaguarr40 likes this.
    09-04-2013 10:12 PM
  8. Jaguarr40's Avatar
    Well stated, sir...
    Thank you for the complement 'D as it is much appreciated.!
    09-04-2013 10:16 PM
  9. pr1nce's Avatar
    Great information from everyone. Thanks!
    09-05-2013 01:38 PM
  10. mack65's Avatar
    Yea it's it a good idea
    But I had trouble resetting my old iPhone 4 to sell
    So took it to apple and they were more than happy to help
    15 min later clean slate with a new IOS in it
    09-05-2013 03:59 PM
  11. dfb8085's Avatar
    This needs to be a sticky. Great write up. Answered a lot if my questions
    09-05-2013 04:58 PM
  12. Totalimmortal363's Avatar
    "Erase all content and settings" does all of this. All of the extra steps listed by the OP are completely arbitrary guys, you're just wasting your time. AT&T and Apple consider a device completely wiped and void of customer information after doing only that.
    anon(73368) likes this.
    09-07-2013 09:13 PM
  13. Jaguarr40's Avatar
    "Erase all content and settings" does all of this. All of the extra steps listed by the OP are completely arbitrary guys, you're just wasting your time. AT&T and Apple consider a device completely wiped and void of customer information after doing only that.
    I just thought of a fantastic idea. We work very hard at these guides and take them serious and the comments of our members.
    Why don't you write your own and submit it via PM to the Ambassador Team Leader for review. We can always use assistance although I think personally this guide will suffice. Thank you
    09-08-2013 11:48 AM
  14. Totalimmortal363's Avatar
    I've dealt with, and subsequently wiped, more iPhones than you've probably seen in your life. "Erase all content and settings" works perfectly as it was designed to do. Why make a guide that includes a useless regiment of steps that accomplishes nothing more than the built-in option to erase the phone? This guide is full of something known as "fluff", it looks nice on the page, makes it look like more work was put into the article, but it's useless and unnecessary in the end.

    Everyone, just use the built in "Erase all content and settings", you'll be fine. I promise.
    09-09-2013 02:58 PM

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