04-25-2016 06:59 AM
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  1. iMore Question's Avatar
    iMore Question
    The top status bar is stuck down. I have an alarm that I am trying to turn off but I can't slide the screen. I tried to power off my device using just the top button and both the top and home buttons at the same time, but neither worked. Is there any other way I can turn off the phone? I am stuck on the lock screen so I cannot access any apps.
    04-25-2016 05:25 AM
  2. Rob Phillips's Avatar
    Rob Phillips
    Welcome to iMore! See you holding down the home and power buttons for about 10 seconds until you see the Apple boot logo. If you're doing it correctly and your phone is still stuck then you're out of luck. You'll have to wait for your battery to die.
  3. Rob Phillips's Avatar
    Rob Phillips
    Welcome to iMore! See you holding down the home and power buttons for about 10 seconds until you see the Apple boot logo. If you're doing it correctly and your phone is still stuck then you're out of luck. You'll have to wait for your battery to die.
    04-25-2016 06:59 AM
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