1. iMore Question's Avatar
    Does anyone know how I can activate my IPad after a 9.3 upgrade. I bought this new a few years ago, but my Apple ID is in an old email account I have no access to, and what I think is the old password is not working.
    04-02-2016 10:32 AM
  2. phreddyl's Avatar
    You are going to need to contact apple to see if they can reset it.
    04-02-2016 10:52 AM
  3. Just_Me_D's Avatar
    If you can't retrieve your passcode and if the device is protected with the iCloud Activation Lock, then no, we can't help you. Maybe a trip to the nearest Apple Store with the proper documents proving the device and account is yours may be helpful to you.
    04-02-2016 10:53 AM

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