1. iMore Question's Avatar
    I had a apple id on my itouch 5 and changed it and it's now logged out because of the update. It has the right password and apple id but the itouch won't take it. Apple won't reset it and look up the password until we have proof that we bought the itouch which means we need the reciet from 2 years ago.... Help
    04-01-2016 02:31 PM
  2. Just_Me_D's Avatar
    I'm going to assume you mean the "iPod Touch". An update should not have logged you out of the device. Still, if you're unable to recall your own passcode or recover it using Apple's retrieval option, there is nothing that any of us can do for you regarding this matter.
    04-01-2016 04:57 PM

Similar Threads

  1. Why doesn't Apple make their charging cords more durable?
    By basolo3977 in forum General Apple News & Discussion
    Replies: 24
    Last Post: 04-06-2016, 04:45 AM
  2. I really like the SE, but
    By DevinNJ in forum iPhone SE
    Replies: 20
    Last Post: 04-04-2016, 08:18 PM
  3. Replies: 6
    Last Post: 04-03-2016, 11:22 PM
  4. Thoughts on what Apple will do next as far as totally new product?
    By basolo3977 in forum General Apple News & Discussion
    Replies: 3
    Last Post: 04-01-2016, 06:15 PM
  5. Why is my email taking up so much storage?
    By iMore Question in forum iPhone 6
    Replies: 2
    Last Post: 04-01-2016, 05:47 PM