1. kellyallbury's Avatar
    Hi Everyone, i have a really urgent problem.
    I have forgotten my password, and my security questions.
    The can not gain access to my hotmail account.
    The other email address i have entered has not been verified so the reset email will not get received.

    Is there any other way i can get my password reset?
    Please can you let me know ASAP!

    Thanks Everyone.
    Kelly
    03-11-2016 08:17 AM
  2. Sherry_B said: Best Answer

    Make an appointment with someone who can help you at the Apple Genius Bar, and take the phone along with proof of purchase (receipt, credit card statement etc). See if they'll help you. Otherwise there's nothing you can do accept try and enjoy your new paperweight.
  3. Sherry_B's Avatar
    Make an appointment with someone who can help you at the Apple Genius Bar, and take the phone along with proof of purchase (receipt, credit card statement etc). See if they'll help you. Otherwise there's nothing you can do accept try and enjoy your new paperweight.
    03-11-2016 08:31 AM
  4. Just_Me_D's Avatar
    Hi Everyone, i have a really urgent problem.
    I have forgotten my password, and my security questions.
    The can not gain access to my hotmail account.
    The other email address i have entered has not been verified so the reset email will not get received.

    Is there any other way i can get my password reset?
    Please can you let me know ASAP!

    Thanks Everyone.
    Kelly
    To be blunt, the answer is no.
    03-11-2016 08:49 AM

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