02-28-2016 11:50 AM
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  1. iMore Question's Avatar
    iMore Question
    I have used FaceTime many times usually without problem. Internet is connected so that is not the problem.
    02-28-2016 10:19 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! Does this happen with everyone, or just one person? Does the other person have iPhone? If so, do they have Facetime activated? This info may help.
    https://support.apple.com/en-us/HT204168

    http://m.imore.com/having-trouble-im...res-how-fix-it
    02-28-2016 11:50 AM
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