1. iMore Question's Avatar
    My 12 year old nephews I phone just went off because it's got a virus it won't come back on the apple people have tried to do it but he can't remember he's Apple password or security question can anyone help how can you find out anywhere what he put
    02-21-2016 01:33 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! It's very doubtful that your nephew's iPhone has a virus. That being said, all you can do is go to https://iforgot.apple.com and try to figure out the password by answering security questions or sending an email to whatever email address is on file.
    02-21-2016 01:58 PM

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