1. iMore Question's Avatar
    My nephew tried to put his thumbprint in my phone and now it's wanting a passcode. He don't remember it and my phone is saying disabled. How do i fix this? Everyone tells me to connect to itunes but itunes says i have to unlock it first, please help.
    02-11-2016 07:54 PM
  2. Sherry_B's Avatar
    Welcome to iMore,

    Here's Apple's official support page on how to get back into your locked phone.

    https://support.apple.com/en-us/HT204306
    02-11-2016 07:56 PM
  3. Fit24's Avatar
    Do you have a backup? I hope everything works out.
    02-11-2016 09:30 PM

Similar Threads

  1. Will the iPhone 5SE be waterproof?
    By iMore Question in forum iPhone SE
    Replies: 2
    Last Post: 02-11-2016, 07:37 PM
  2. Replies: 0
    Last Post: 02-11-2016, 07:30 PM
  3. Why won't my iPhone 6 stay connected to my peugot?
    By iMore Question in forum iPhone 6
    Replies: 1
    Last Post: 02-11-2016, 07:28 PM
  4. Newly-uncovered iOS date glitch could brick your iPhone during a reboot
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 02-11-2016, 05:00 PM
  5. Does your data have to be on in order to use the "find my iphone" ap?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 02-11-2016, 12:00 PM
LINK TO POST COPIED TO CLIPBOARD