1. iMore Question's Avatar
    I asked for a refund on a $65.96 unintentional in-app purchase (the gems weren't showing up so she kept trying), but I was only refunded the $10.81 from the next day when my granddaughter tried again. I need the $65.96 refunded as well. Both charges show in my list as Jan 16, 2016. We never did get any of the gems that we were trying to purchase.
    01-25-2016 04:25 PM
  2. DarlaMack's Avatar
    I asked for a refund on a $65.96 unintentional in-app purchase (the gems weren't showing up so she kept trying), but I was only refunded the $10.81 from the next day when my granddaughter tried again. I need the $65.96 refunded as well. Both charges show in my list as Jan 16, 2016. We never did get any of the gems that we were trying to purchase.
    Welcome to iMore!

    While I sympathize with your situation, the best and only solution is to go through Apple. The link provided is to report a problem and if I'm not mistaken, each incident of the in app purchase should show up. Just report each one using the button next to it.

    http://reportaproblem.apple.com
    Just_Me_D likes this.
    01-25-2016 04:50 PM

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