1. iMore Question's Avatar
    As explained above, installed finger print recognition and now locked out as in is asking for a passcode that I didn't think I required with finger print recognition. Don't recoil putting in passcode, and if I did, don't have it recorded anywhere. Have been informed the only way is to wipe phone clean and loose all data.
    12-08-2015 07:03 PM
  2. SwitchBeach said: Best Answer

    You have been informed correctly.

    If you do not know the passcode, you will have to wipe the device. Hopefully, you have a recent backup.

    Read this for more information. https://support.apple.com/en-us/HT204306
  3. SwitchBeach's Avatar
    You have been informed correctly.

    If you do not know the passcode, you will have to wipe the device. Hopefully, you have a recent backup.

    Read this for more information. https://support.apple.com/en-us/HT204306
    12-08-2015 07:40 PM

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