1. iMore Question's Avatar
    when i try to use my phone the screen has pink lines on it and starts going black and the keyboard on it wont work and freezes up and i have to keep turning it off and on to use it and make a call or send a text im not sure what the problem is or why it keeps doing this but i need help to figure out how to fix this problem..
    10-25-2015 09:10 AM
  2. Rob Phillips said: Best Answer

    Welcome to iMore! I recommend restoring your phone and setting it up as a new device. You can also restore from a backup if you prefer. Instructions are here.

    If that doesn't work I would take it into an Apple Store. It could be a hardware issue.
  3. Rob Phillips's Avatar
    Welcome to iMore! I recommend restoring your phone and setting it up as a new device. You can also restore from a backup if you prefer. Instructions are here.

    If that doesn't work I would take it into an Apple Store. It could be a hardware issue.
    10-25-2015 10:28 AM

Similar Threads

  1. Replies: 8
    Last Post: 10-25-2015, 10:40 AM
  2. Replies: 1
    Last Post: 10-25-2015, 10:22 AM
  3. My Game Center app will not open
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 10-25-2015, 07:47 AM
  4. How do I delete photos from my iPhone 6?
    By iMore Question in forum iPhone 6
    Replies: 1
    Last Post: 10-25-2015, 07:24 AM
LINK TO POST COPIED TO CLIPBOARD