1. iMore Question's Avatar
    I've looked at everything I can think of and it is all on like it has been in the past. I've had this phone for some time now and this is the first time this has happened.
    10-23-2015 11:41 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Try a few things (if you haven't already), testing after each step to see if it fixed the problem:

    1. Do a soft reset. To perform a soft reset, hold both the power button and home button down until you see the Apple boot logo.
    2. Reset network settings. Tap Settings > General > Reset > Reset Network Settings.
    3. Restore your phone. I recommend setting up as a new device to provide the cleanest install possible.
    4. Contact your carrier. It could be a problem with them.

    If you're still experiencing issues let us know!
    10-23-2015 11:55 PM
  3. fredriks's Avatar
    I've looked at everything I can think of and it is all on like it has been in the past. I've had this phone for some time now and this is the first time this has happened.
    Do you have a moon symbol in the top right of your display, next to Bluetooth symbol? If you do you have activated do not disturb mode in settings. Then your phone will nor ring on incoming calls
    10-24-2015 04:45 AM
  4. Rob Phillips's Avatar
    Do you have a moon symbol in the top right of your display, next to Bluetooth symbol? If you do you have activated do not disturb mode in settings. Then your phone will nor ring on incoming calls
    You may already know this, but you can adjust your how phone responds to incoming calls while in DND in settings. For instance, you can have it ring when a Favorite contact calls, or when any of your contacts call, or when a certain number calls twice.
    10-24-2015 06:05 AM
  5. Larry Cook1's Avatar
    Check the ring/silent switch on the left side of the phone and make sure it didn't get switched.
    10-24-2015 11:19 AM

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