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5,833
Oct 23 2015 | 11:57 am EDT pkcable

My phone keeps locking me out and I can't use it
When trying to get your device unlocked your first stop should ALWAYS be the carrier. If they are unwilling or unable to unlock the device then you must go to a 3rd party vendor. For support of your unlocking issues you should go back to the 3rd party vendor you bought the code from.
13,763
Oct 23 2015 | 12:23 pm EDT Rob Phillips

When trying to get your device unlocked your first stop should ALWAYS be the carrier. If they are unwilling or unable to unlock the device then you must go to a 3rd party vendor. For support of your unlocking issues you should go back to the 3rd party vendor you bought the code from.
I think OP just forgot his/her passcode.
5,833
Oct 23 2015 | 12:27 pm EDT pkcable

I think OP just forgot his/her passcode.
Oops I thought he meant a SIM lock.