1. NamePatti Cammett's Avatar
    My phone keeps locking me out and I can't use it
    10-23-2015 11:18 AM
  2. Rob Phillips said: Best Answer

    Hello again. I replied to a similar question that you asked in another thread: http://forums.imore.com/showthread.php?t=345997

    I don't think your carrier can unlock your iPhone passcode. Follow the Apple Support article I posted in the other thread.
  3. pkcable's Avatar
    My phone keeps locking me out and I can't use it
    When trying to get your device unlocked your first stop should ALWAYS be the carrier. If they are unwilling or unable to unlock the device then you must go to a 3rd party vendor. For support of your unlocking issues you should go back to the 3rd party vendor you bought the code from.
    10-23-2015 11:57 AM
  4. Rob Phillips's Avatar
    Hello again. I replied to a similar question that you asked in another thread: http://forums.imore.com/showthread.php?t=345997

    I don't think your carrier can unlock your iPhone passcode. Follow the Apple Support article I posted in the other thread.
    pkcable likes this.
    10-23-2015 12:20 PM
  5. Rob Phillips's Avatar
    When trying to get your device unlocked your first stop should ALWAYS be the carrier. If they are unwilling or unable to unlock the device then you must go to a 3rd party vendor. For support of your unlocking issues you should go back to the 3rd party vendor you bought the code from.
    I think OP just forgot his/her passcode.
    10-23-2015 12:23 PM
  6. pkcable's Avatar
    I think OP just forgot his/her passcode.
    Oops I thought he meant a SIM lock.
    10-23-2015 12:27 PM

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