10-03-2015 04:04 AM
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  1. iMore Question's Avatar
    iMore Question
    Hello, I am trying to add my email from Comcast to apple mail. However, when I try to add the account I get the message "account already exists", I have no clue what is going. I've check Internet accounts and the account is not listed. Any help is appreciated!

    Thank You!
    10-02-2015 11:50 AM
  2. Jaguarr40's Avatar
    Jaguarr40
    At one time presuming the Native Apple email app is working properly the email had to have been used some time or another and that is why it is showing this, Can you not use another email or log unto your comcast email from the web to make sure it is ok and can be logged into.
    10-02-2015 03:56 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    You're trying to set it up as a new account. All you need do is log in with your credentials.
    10-02-2015 05:38 PM
  4. EmceeGeek's Avatar
    EmceeGeek
    Sounds like you're trying to use the email you already have to set up a new account. Do a password reset on appleid.apple.com if you don't remember your login info.
    10-03-2015 04:04 AM
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