09-24-2015 03:58 PM
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  1. iMore Question's Avatar
    iMore Question
    Long story short I went to Apple to get my phone replaced and they backed it up to my iCloud.

    I got my new phone and it won't show the latest backup when I freshly restarted the phone.

    However when I go to
    Settings>iCloud>storage>manage storage>backups

    It shows the Apple Store backup but I cannot access it, can anyone help?

    Thank you so much!
    Anthony
    09-24-2015 02:52 AM
  2. kch50428's Avatar
    kch50428
    iPhone - Backup - Apple Support
    09-24-2015 03:58 PM
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