1. iMore Question's Avatar
    I have tried reading, deleting a shortcut phrase such as (oh to display O/H) every possible way but it keeps coming back. I've tried erasing on both my iPad and iPhone but it keeps coming back. Help
    09-18-2015 04:59 PM
  2. Just_Me_D's Avatar
    When does it keep coming back? During a restore, after a reboot, after going back into the settings or what? Anyway, I've just deleted one that I can do without and I'll see if it returns in its own.
    09-18-2015 06:47 PM
  3. Ledsteplin's Avatar
    This is a known issue by many. I had this problem earlier this year. There is a solution on an Apple Discussion thread online. I'll look. But I had to restore my phone as new to get it to delete shortcuts. There may not be another way.
    09-18-2015 08:50 PM
  4. Ledsteplin's Avatar
    You should read all of this. It's several pages long. Read it all!
    https://discussions.apple.com/thread/6659918
    09-18-2015 08:54 PM
  5. Just_Me_D's Avatar
    It's been a little over 2 hours and the keyboard shortcut I deleted is still deleted...
    09-18-2015 08:57 PM
  6. Ledsteplin's Avatar
    It's been a little over 2 hours and the keyboard shortcut I deleted is still deleted...
    It only affects some users. Not even most. It's frustrating when they don't stay gone. I could delete them, but when I did a reset, they reappeared. I needed them to stay gone because they were mucking up my keyboard use. A restore was the only way.
    09-19-2015 11:31 AM
  7. Just_Me_D's Avatar
    It only affects some users. Not even most. It's frustrating when they don't stay gone. I could delete them, but when I did a reset, they reappeared. I needed them to stay gone because they were mucking up my keyboard use. A restore was the only way.
    I understand.
    09-19-2015 04:48 PM

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