1. Shasha Lacson's Avatar
    I'm not aware that I need to know my icloud and its password before reset it. Can you please help me what to do,.. Thanks for kind comment .
    09-13-2015 09:05 AM
  2. Just_Me_D's Avatar
    There's nothing we can do except ask that you try to remember the iCloud credentials. You can also try retrieving the information via the iCloud website. If you cannot recall that information, the device will be unusable.
    09-13-2015 09:08 AM
  3. WordPainter's Avatar
    I'm not aware that I need to know my icloud and its password before reset it. Can you please help me what to do,.. Thanks for kind comment .
    Um, ask your son for it? If it's his device, he should know it.
    09-16-2015 01:40 AM

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