I reset my son's iPod and I can't open it because of iCloud and password, what should I do?

[Shasha Lacson]

I reset my son's ipod and I can't open it because of icloud and password

I'm not aware that I need to know my icloud and its password before reset it. Can you please help me what to do,.. Thanks for kind comment .

 

[Just_Me_D]

Re: I reset my son's ipod and I can't open it because of icloud and password

There's nothing we can do except ask that you try to remember the iCloud credentials. You can also try retrieving the information via the iCloud website. If you cannot recall that information, the device will be unusable.

 

[WordPainter]

Re: I reset my son's ipod and I can't open it because of icloud and password

I'm not aware that I need to know my icloud and its password before reset it. Can you please help me what to do,.. Thanks for kind comment .

Um, ask your son for it? If it's his device, he should know it.