I
iMore Question
I am just about to purchase an iPhone with Virgin in BC, Vancouver area and need some advice.
Coverage is reported good, supported by Bell and Telus, and the cost is intermediate for a 2 year contract. What worries me is that I read the reviews online and the customer service is reported as awful by a lot of unhappy customers. In your experience, should this be a reason to ditch the purchase?Does anyone out there have any knowledge about the Virgin Mobile customer service? or any other drawbacks I should be aware of with the Virgin. I have been with the big 3 before and now I am trying to save a bit of $ but don?t want to walk into a landline.
Thanks
worried
Coverage is reported good, supported by Bell and Telus, and the cost is intermediate for a 2 year contract. What worries me is that I read the reviews online and the customer service is reported as awful by a lot of unhappy customers. In your experience, should this be a reason to ditch the purchase?Does anyone out there have any knowledge about the Virgin Mobile customer service? or any other drawbacks I should be aware of with the Virgin. I have been with the big 3 before and now I am trying to save a bit of $ but don?t want to walk into a landline.
Thanks
worried