1. iMore Question's Avatar
    When a new event from my calendar appears on my watch, I do not receive a haptic tap even though under notifications I have custom, show alerts all checked.
    08-06-2015 03:34 PM
  2. Bigeric23's Avatar
    Have you tried restarting your watch and phone?
    08-06-2015 03:36 PM
  3. jmecca09's Avatar
    When a new event from my calendar appears on my watch, I do not receive a haptic tap even though under notifications I have custom, show alerts all checked.
    I had this happen to me when I first received my watch. I reset the watch and it fixed the issue.
    08-06-2015 03:36 PM
  4. sarijos's Avatar
    Hi,
    I have tried resetting the watch a few times already. Everything else works except for the calendar haptic notification and even checked this out at the Genius Bar.

    Any ideas?
    11-21-2015 06:06 PM
  5. robertk328's Avatar
    Hi,
    I have tried resetting the watch a few times already. Everything else works except for the calendar haptic notification and even checked this out at the Genius Bar.

    Any ideas?
    What did the Genius Bar say?
    11-21-2015 07:07 PM
  6. sarijos's Avatar
    They did the following:
    1) Checked that the haptic was working
    2) Verified the calendar and watch notification settings (see attached screen shots)
    3) Ran a basic hardware test and everything was working as expected
    4) They wanted to send it away for further tests but as I was leaving for overseas (not live in USA), approved a watch replacement.

    I paired the new watch but the same issue is there. Any ideas?
    Attached Thumbnails Why isn't the Haptic tap of a calendar event working?-calendar_settings.jpg   Why isn't the Haptic tap of a calendar event working?-watch_setings.jpg  
    11-21-2015 11:00 PM
  7. robertk328's Avatar
    That's definitely weird. And that's the only haptic that doesn't work? I don't use that function, maybe I should test it.
    11-22-2015 09:04 AM
  8. robertk328's Avatar
    Thought!

    Was just setting up an event, and was wondering if your events were set up with the notification enabled?
    11-22-2015 09:42 AM
  9. sarijos's Avatar
    if i set an alert and the sound is turned on for notifications as well as on the watch, then it will ping just fine.

    when i mute the watch, no haptic .....

    can someone check their settings and let me know if i am missing anything?
    11-22-2015 10:05 AM
  10. robertk328's Avatar
    My phone is always on mute and I got both alerts I set today.
    11-22-2015 10:23 AM
  11. sarijos's Avatar
    What are your settings?
    11-22-2015 10:36 AM
  12. robertk328's Avatar
    What do you have set in settings -> sounds


    And in the watch
    11-22-2015 11:04 AM
  13. sarijos's Avatar
    I tried with your settings but no improvement. Could it be a software issue on the iPhone side with the calendar?

    My calendar is connected to my work exchange server.
    11-23-2015 06:02 AM
  14. robertk328's Avatar
    I tried with your settings but no improvement. Could it be a software issue on the iPhone side with the calendar?

    My calendar is connected to my work exchange server.
    I had my exchange calendars alert today. I had them set for 15 minute reminder and it worked. Did you have reminders set for the events or were they set at none?
    11-23-2015 07:58 PM
  15. sarijos's Avatar
    I checked that and they were set.
    11-27-2015 04:00 PM
  16. robertk328's Avatar
    I checked that and they were set.
    Weird. At a loss then. I continue to get the alerts. Wish I had an answer for you!
    11-27-2015 07:19 PM
  17. sarijos's Avatar
    Hi,
    Just a quick update .... It's working

    1) You have to set a Vibrate sound for the calendar event as the haptic needs this setting (just for the calendar watch option).
    2) In the Sound settings both my "Vibrate on ring" and Vibrate on silent" are turned off
    3) There is a default vibrate style chosen

    Cheers for all the help,

    Gary
    robertk328 and JeffCollier like this.
    12-07-2015 03:47 AM
  18. robertk328's Avatar
    Hi,
    Just a quick update .... It's working

    1) You have to set a Vibrate sound for the calendar event as the haptic needs this setting (just for the calendar watch option).
    2) In the Sound settings both my "Vibrate on ring" and Vibrate on silent" are turned off
    3) There is a default vibrate style chosen

    Cheers for all the help,

    Gary
    Glad you got it figured out!
    12-12-2015 10:16 AM
  19. JeffCollier's Avatar
    For the benefit of future readers, I experienced the same maddening symptoms as @sarijos. Here is my solution which I believe is what @sarijos meant by #1:
    - iPhone
    - Settings (the regular app, not the Watch app / Settings)
    - Sounds & Haptics
    - Calendar Alerts
    - (I had Vibration set to Default, but I had Alert Tones set to None)
    - Alert Tones
    - Select anything (I selected Chord which is the default)
    01-04-2017 04:46 PM

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