1. iMore Question's Avatar
    What do I do if I have forgotten my start up password
    07-29-2015 01:02 PM
  2. iOS Gravity's Avatar
    Can you be more specific as to what a 'start up' password is?
    07-29-2015 01:04 PM
  3. Ledsteplin's Avatar
    You're Apple ID password? If you know your email address for the ID you can change it.
    https://support.apple.com/en-us/HT201487
    07-29-2015 02:02 PM
  4. SeanHRCC's Avatar
    What do I do if I have forgotten my start up password
    Remember it?
    Tartarus likes this.
    07-29-2015 08:23 PM
  5. Robotb52's Avatar
    Make an appointment with the local Apple store?
    07-29-2015 10:09 PM
  6. Janny Simon's Avatar
    Is there any password reset option? If no then you can visit the Apple customer care.
    07-30-2015 03:41 AM
  7. SeanHRCC's Avatar
    Is there any password reset option? If no then you can visit the Apple customer care.
    Apple Care has nothing to do with retrieving passwords...nor will they reset it for you.
    07-30-2015 10:11 AM
  8. Jessica75's Avatar
    So nobody in the world can use an lost iPhone if the passwords is enough complex ? Android devices can be dual wiped to remove the passwords.
    07-31-2015 05:50 AM
  9. SeanHRCC's Avatar
    So nobody in the world can use an lost iPhone if the passwords is enough complex ? Android devices can be dual wiped to remove the passwords.
    Safety feature to prevent a thief from being able to easily side-step password protection by simply deleting it. One of the reasons why iPhone has better security ratings, in this regard, than comparable Android devices. The fact that you can work around password protection on an Android device is not a feature...its a short coming.
    Evilguppy, Jessica75 and Tartarus like this.
    07-31-2015 10:12 PM
  10. Jessica75's Avatar
    So, this is why I'm pretty nervous about the lost of my cell phone and the reason why I dislike cell phone with expansion cards. If your had stored some intimate photos that would be a nightmare. Through your words, iPhone seems much more safe than Android.
    08-02-2015 09:35 PM
  11. HankAZ's Avatar
    Is there any password reset option? If no then you can visit the Apple customer care.
    Apple added the Activation Lock to iOS 7 to combat the rampant unauthorized reselling of lost/stolen devices. There is no way around this lockout your only options are to contact the person you bought it from and get (1) the Apple ID login credentials, or (2) your money back. If you bought it from an honest/legitimate seller, theyll help you out. If you bought a stolen device from a scumbag, you are simply SOL, and you now own a pretty, albeit expensive, paperweight. You might be able to get a refund if you paid for the device with Paypal - just file a claim and see what happens. Otherwise, you are simply out of luck.

    So there it is. If it's your device, use the link (https://iforgot.apple.com/password/verify/appleid) to reset the login. If you purchased the device from someone on eBay or CraigsList or a similar site, take whatever recourse you have against the seller to recover your cash.

    In the future, before you buy a used iOS device make sure there is no active Activation Lock enabled that device. Just get either the serial number or IMEI and enter it here. Apple will report the status of the device.

    https://www.icloud.com/activationlock/



    Sent from my mobile device via Tapatalk 3.2.1.
    08-02-2015 10:34 PM
  12. warcraftWidow's Avatar
    Apple added the Activation Lock to iOS 7 to combat the rampant unauthorized reselling of lost/stolen devices. There is no way around this lockout your only options are to contact the person you bought it from and get (1) the Apple ID login credentials, or (2) your money back. If you bought it from an honest/legitimate seller, theyll help you out. If you bought a stolen device from a scumbag, you are simply SOL, and you now own a pretty, albeit expensive, paperweight. You might be able to get a refund if you paid for the device with Paypal - just file a claim and see what happens. Otherwise, you are simply out of luck.

    So there it is. If it's your device, use the link (https://iforgot.apple.com/password/verify/appleid) to reset the login. If you purchased the device from someone on eBay or CraigsList or a similar site, take whatever recourse you have against the seller to recover your cash.

    In the future, before you buy a used iOS device make sure there is no active Activation Lock enabled that device. Just get either the serial number or IMEI and enter it here. Apple will report the status of the device.

    https://www.icloud.com/activationlock/



    Sent from my mobile device via Tapatalk 3.2.1.
    There's a third option where a legitimate seller can log into iCloud on any browser and remove the iDevice from their account. That way the seller doesn't have to give you their password.
    08-02-2015 10:39 PM

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