07-14-2015 12:37 PM
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  1. iMore Question's Avatar
    iMore Question
    I have changed my wi fi modem. I am facing problem of connectivity. I have not much know-lag of computer. The same problem I am facing with my iphone 4 S. I need some one to guide me or tell where i may go to see Apple customer care.
    07-14-2015 11:22 AM
  2. Bigeric23's Avatar
    Bigeric23
    Did you purchase a Apple router? If not, what type of router/modem do you have?
    07-14-2015 11:24 AM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Your modem has the same problem as your iPhone 4s? Did you try to reboot the modem? Unplug it for about 1 minute. Then plug it back in and wait about 5 or 10 minutes and see if it works better. Check your connections as well. Do a hard reset on your phone.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    It won't help your modem, but it might your phone.
    07-14-2015 12:37 PM
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