1. iMore Question's Avatar
    The trackpad on my mid-2012 MacBook Pro doesn't click. A quick Google suggested that the culprit is a swollen battery. I removed it and, sure enough, it is swollen. Moreover, while it was removed, the trackpad clicked normally. I took it to the Apple Store at Flatiron Crossing where Justin told me that this was normal and I would have to pay $135 for a new battery. WHAT? NORMAL? How can an obvious manufacturing defect be normal? Is this Apple's official response to this issue?
    07-09-2015 11:25 AM
  2. kch50428's Avatar
    A mid 2012 device is out of warranty, and AppleCare for that matter... batteries fail. It's part of life with high tech devices. Replace the battery and get on with life...
    07-09-2015 11:31 AM
  3. HankAZ's Avatar
    The trackpad on my mid-2012 MacBook Pro doesn't click. A quick Google suggested that the culprit is a swollen battery. I removed it and, sure enough, it is swollen. Moreover, while it was removed, the trackpad clicked normally. I took it to the Apple Store at Flatiron Crossing where Justin told me that this was normal and I would have to pay $135 for a new battery. WHAT? NORMAL? How can an obvious manufacturing defect be normal? Is this Apple's official response to this issue?
    Where is the manufacturing defect? The battery, which is about 3 years old is swollen. Because it's swollen, it's pushing the trackpad out of position, which, in turn, causes the trackpad to not function. You removed the battery and the trackpad now works AS INTENDED. The issue is obviously the swollen battery. As Keith said, batteries fail. Even with AppleCare, the battery would only be covered for 3 years, max. Just buy a replacement battery and stop trying to blame Apple.

    #ageofentitlement
    Last edited by HankAZ; 07-10-2015 at 09:45 AM.
    kch50428 likes this.
    07-09-2015 11:52 AM

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