1. iMore Question's Avatar
    When trying to turn on/off Find my iPad/iPhone, the first time I typed the new password it seems to recognize it and place a check mark next to the ID, but then it requests the password again and again and it doesn't go further than that. Not good for App-Store updates either.
    06-10-2015 08:02 AM
  2. Bigeric23's Avatar
    Can you sign in here with your ID?

    https://appleid.apple.com/
    06-10-2015 08:13 AM
  3. reinosomv's Avatar
    Yes... it works online, but when trying it on any device (iPhone/iPad) it doesn't.
    06-10-2015 08:24 AM
  4. reinosomv's Avatar
    When I typed the password in any device, it seems like it's accepting it, and even puts a check mark at the end of the apple ID, but then a new Type your password pops up. It seems like it's asking for the OLD password (which I have forgotten) and the device has locally stored that password...
    06-10-2015 11:33 AM
  5. Ledsteplin's Avatar
    If know the email address used in the ID, you can reset the password. You may also need to know the security questions.


    06-10-2015 11:42 AM
  6. reinosomv's Avatar
    Been there.. done that... I have the Apple ID and reset the password online.. Everything works fine ONLINE... but when trying to do it in a device... it doesn't work...

    Help!!!!
    06-10-2015 01:36 PM
  7. Ledsteplin's Avatar
    Been there.. done that... I have the Apple ID and reset the password online.. Everything works fine ONLINE... but when trying to do it in a device... it doesn't work...

    Help!!!!
    What doesn't work about it? Did you log out of iTunes, iCloud, iMessage, and FaceTime and enter the new credentials?


    06-10-2015 03:39 PM
  8. reinosomv's Avatar
    I can log out of iMessage, FaceTime, but when I tried to log out of iCloud: the first time I typed the new password it seems to accept it and puts a check mark next to my Apple ID, then a new pop up shows up requesting the password again... then I type the new password and it doesn't recognize it... It seems like it's trying a local stored password (the old one - that I don't remember anymore).
    06-11-2015 08:51 AM
  9. Ledsteplin's Avatar
    06-11-2015 12:49 PM
  10. Just_Me_D's Avatar
    Restore your device and set it up as new to see if that'll solve the problem. That is what I would do.
    06-12-2015 10:58 AM
  11. ane0807's Avatar
    I have the same issue. did you manage to resolve and how?
    12-10-2015 05:54 AM
  12. abdominalbenito's Avatar
    I’m having the same problem except i didn’t ever change my password until i got this problem. It “accepts” my old password and then does the same thing. I then changed it and it does the same exact thing. the only way i’ve found so far to make it work is if you type your password enough times (it usually takes me 20-30 times) it will eventually let you do whatever it is you wanted to. It doesn’t always work though i just tried downloading a free app and gave up after entering my password around 300 times.
    03-28-2018 12:28 PM

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