1. qbnkelt's Avatar
    Just checking back in to say that I had a great experience picking up my iPad Mini 2 at the Apple Store on Michigan Ave. in Chicago. I honestly wasn't expecting much when I walked in and the only negative thing about it was that the greeter was typing on his iPad as I was standing in front of him. He had been helping another customer beforehand so I didn't care all that much. When he did look up and I said what I was there for, he told me to wait off to the side which I did.

    Then another young employee came out who had a scanner in his hand and since I had printed out the pickup email, I showed it to him and he scanned the QR code. He then stayed with me while someone else went in the back to retrieve my iPad. We then had an interesting conversation about what I was going to use the device for (email, Internet, videos) how I bought the device (I told him about the Apple Store website having a refurb section which he seemed unaware of) as well as if I had an iPhone (I said "no, I'm mostly an Android user.") He was very approachable and friendly towards me which I appreciated.

    Then the person from the back walked over with my iPad and handed it to the gentleman whom I had been speaking with. He checked the barcode sticker on the side to verify my name and then scanned it. He then asked me to sign the scanner, write out my name with my fingers and then asked if I wanted a paper receipt, have it emailed to me or both. I said both, and then he thanked me for coming and hoped I enjoyed the device.

    All in all a wonderful experience as I'm typing this on my new iPad mini 2!

    Sent from my iPad Mini 2 using Tapatalk
    Yup. To quote Carly Simon, nobody does it better. I love Apple customer service.
    Enjoy your iPad!!!!
    03-22-2015 08:49 AM
  2. Evilguppy's Avatar
    I really, really like the Apple store: Being the techtard Ignoramus that I am, I go there all the time because of glitches I can't figure out, I love to look at stuff, the Apple people are always full of advice, tips, tricks, whatever.
    It wasn't always like this, but I must say, since I came back to Apple, I've been overjoyed with the service I've been getting.

    While I hadn't planned on upgrading for a couple of years, my disastrous eyesight has decided that I will, and I will go for the PLUS when the next one comes out... I'm actually thinking of doing the camp out again, that was a ton of fun, especially considering the help I got in setting my phone up.

    Yeah, Apple store is awesome.
    04-02-2015 12:36 PM
  3. MRSBROWN2006's Avatar
    I have been to Apple stores in NC and NY (including the 24hr flagship store. I absolutely stand by the flagship as being the beat of the ones I've seen.

    Excuse my thumbs as they tap away on my "6" #SwipeLife
    04-02-2015 01:33 PM
  4. Ledsteplin's Avatar
    Never have! There's only 2 Apple Stores in Alabama. The closest to me is about 80 miles. So I do my biz at the Verizon store here.

    Sent from my ancient but trustworthy iPhone 5. ☮
    kataran likes this.
    04-02-2015 02:01 PM
  5. Smply_Rckless's Avatar
    Just today, I had my first visit to a local Apple Store. It was packed in there ! I had a great experience though, I had to get my headphones replaced. They ended up getting left in my suit jacket pocket & went through the washer. As soon as I walked in, I was greeted very politely & sent over to some guy who asked a few questions, then was sent to a table with some MacBook pros. While at the table I spoke to a representative about the Apple watch & how she was excited for the new MacBook. Once my turn was available I was escorted to another table were I spoke with another representative. She exchanged my headphones had me sign on an iPad & talked to me about the new MacBook I'm slightly interested in. Once I left, I was in a great mood. Best customer service I've ever experienced.

    Sent from my iPhone using Tapatalk
    04-03-2015 12:33 AM
  6. TomTomahawk's Avatar
    I personally never been to one but plan on going on the 10th of April for obvious reasons

    Is it really as cool as they say?
    I am embarrassed to say, but I haven't gone to an Apple Store too! I am not sure if we have any Apple store here in my country!
    kataran likes this.
    04-03-2015 07:54 AM
  7. Bigeric23's Avatar
    Way too many times.
    04-11-2015 01:50 PM
  8. Evilguppy's Avatar
    The Apple store is dangerous, though, a bit like a mine field:
    You go there "just to look", "stumble" on a new toy...

    Bigeric23 likes this.
    04-11-2015 08:10 PM
58 123

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