1. BBFunGuy's Avatar
    BBC News - Apple security rules leave inherited iPad useless, say sons

    Check out the 'response' from Apple. Has to be an automated reply, right?
    03-05-2014 11:09 AM
  2. Just_Me_D's Avatar
    In my opinion, Apple is doing the right thing. I've seen firsthand the lengths people will go to circumvent something. They will eventually cave or be ordered by the courts, but I suspect it will result in a full wipe of the device.
    03-05-2014 11:15 AM
  3. warcraftWidow's Avatar
    It's just the activation lock performing like it should.
    03-05-2014 06:17 PM
  4. taz323's Avatar
    What good with it be if there was a way around it. It works for me.
    03-05-2014 08:03 PM
  5. johnboysupergolf's Avatar
    Sorry guys for double posting this topic, anyway it seems ok for apple to have these levels of security and they work very well- as this case has proven. However this family has been penalised and a resolution seems far off. Perhaps in future, apple could maybe ask for another family members name during the initial set up. In effect two usernames one of which could be activated if the first one becomes deceased.


    Sent from my iPad using Tapatalk HD
    03-06-2014 02:21 AM
  6. BBFunGuy's Avatar
    Working as intended, right?

    If there is money in the dead users Apple account, that should belong to Apple?
    Last edited by taz323; 03-06-2014 at 03:38 AM. Reason: Name calling
    03-06-2014 03:09 AM
  7. HankAZ's Avatar
    Working as intended, right?

    If there is money in the dead users Apple account, that should belong to Apple?
    It’s clearly stated in the Terms of Service for iCloud:

    https://www.apple.com/legal/internet.../en/terms.html

    No Right of Survivorship
    You agree that your Account is non-transferable and that any rights to your Apple ID or Content within your Account terminate upon your death. Upon receipt of a copy of a death certificate your Account may be terminated and all Content within your Account deleted. Contact iCloud Support at www.apple.com/support/icloud for further assistance.

    The only apparent grief Apple brought them is that "they now have an unusable iPad". They are not complaining about not being able to retrieve photos, or other types of data that would be important to them or their mother. They are just angry they now have an iPad they can't use.

    One thing is a company being inflexible in providing help to the customer. In this case Apple asked for legal documents that would help to prevent fraud.
    What if they're mother wasn't dead and had important documents they were trying to access? What if their mother WAS dead, but had a will and did not leave them the iPad or the contents of it?

    The same way you can't go into a bank and just state "My mother/father/wife/etc" is dead, I want access to their account, without providing documentation to prove that you should be granted access.

    This was neither a disgraceful episode by Apple nor an attempt to retrieve "digital treasures" by Mrs Grant's sons. So try to understand how legal procedures work. This is not the case of Company X doesn't help customer, this is a case of Company X defends THE customer. It might seem cold, but it is necessary, and actually is a good thing.
    Just_Me_D, taz323 and sting7k like this.
    03-06-2014 11:07 AM
  8. Just_Me_D's Avatar
    it’s clearly stated in the terms of service for icloud:

    https://www.apple.com/legal/internet.../en/terms.html




    the only apparent grief apple brought them is that "they now have an unusable ipad". They are not complaining about not being able to retrieve photos, or other types of data that would be important to them or their mother. They are just angry they now have an ipad they can't use.

    One thing is a company being inflexible in providing help to the customer. In this case apple asked for legal documents that would help to prevent fraud.
    What if they're mother wasn't dead and had important documents they were trying to access? What if their mother was dead, but had a will and did not leave them the ipad or the contents of it?

    The same way you can't go into a bank and just state "my mother/father/wife/etc" is dead, i want access to their account, without providing documentation to prove that you should be granted access.

    This was neither a disgraceful episode by apple nor an attempt to retrieve "digital treasures" by mrs grant's sons. So try to understand how legal procedures work. This is not the case of company x doesn't help customer, this is a case of company x defends the customer. It might seem cold, but it is necessary, and actually is a good thing.
    Outstanding!!!.....
    03-06-2014 11:20 AM

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