So... A friend of mine has two iPhone 5, that needs to be repaired. (Power button quit on both, and one of them needs a new battery)
Their cell provider will repair it, it'll just take a week, so having tried the awesome customer service in an Apple store, I've offered to bring to an Apple store for them.
Unfortunately the closest Apple store is in another country, I'm going there anyways, and its approximately an hour and a half from here.
From what I've read and experienced (with iPads. Never had a problem with my iPhone) I was expecting that they'd just replace them with with either a new, or a refurbished phone.
But I've just read an article (Apple to Update AppleCare with Subscription Service and In-Store Repair Options - Mac Rumors), about Apple planning to change their service to start repairing phones instead of outright replacing them.
Have they started to do that in your experience? I really don't want to come back the next day or two days later, so what do you think I can expect? Thanks!
Their cell provider will repair it, it'll just take a week, so having tried the awesome customer service in an Apple store, I've offered to bring to an Apple store for them.
Unfortunately the closest Apple store is in another country, I'm going there anyways, and its approximately an hour and a half from here.
From what I've read and experienced (with iPads. Never had a problem with my iPhone) I was expecting that they'd just replace them with with either a new, or a refurbished phone.
But I've just read an article (Apple to Update AppleCare with Subscription Service and In-Store Repair Options - Mac Rumors), about Apple planning to change their service to start repairing phones instead of outright replacing them.
Have they started to do that in your experience? I really don't want to come back the next day or two days later, so what do you think I can expect? Thanks!