1. The_Prodigy1982's Avatar
    I could use some guidance...
    I'm playing a game (Deck Heroes) but I want to start from scratch again.

    Can some1 tell me how to delete this game's data from Game Center??
    When I delete the game itself and re-install, the data is automatically loaded... so I assume it has to do with my iCloud as well??

    • Anyway, I want to delete the game's data... help is appreciated.
    03-24-2018 10:12 AM
  2. Sherry_B's Avatar
    According to what I'm reading, the only way to restart Deck Heroes is to create a brand new account for the game.

    Scroll down just a bit and they go over how to switch accounts; Deck Heroes
    03-24-2018 03:45 PM
  3. The_Prodigy1982's Avatar
    According to what I'm reading, the only way to restart Deck Heroes is to create a brand new account for the game.

    Scroll down just a bit and they go over how to switch accounts; Deck Heroes
    Ok, but a new Game Center account can only be obtained through a new Apple ID, right??
    And a new Apple ID would not allow me to use all my other apps on my iPhone...
    That would mean I constantly would be switching Apple ID's only to play this game.

    • Or am I missing something here??
    03-24-2018 07:02 PM
  4. Ledsteplin's Avatar
    Step 1. Unlock your iPhone and go to Setting > General > Tap Storage & iCloud Usage option.

    Step 2. Tap Manage Storage > Find the game app on the list and tap the game app to get the details > Tap Delete Button.
    03-24-2018 10:05 PM
  5. Sherry_B's Avatar
    Ok, but a new Game Center account can only be obtained through a new Apple ID, right??
    And a new Apple ID would not allow me to use all my other apps on my iPhone...
    That would mean I constantly would be switching Apple ID's only to play this game.

    • Or am I missing something here??
    I don't play the game, so I am not certain if the steps they outline in the link I showed you allows you to change the login in the games settings. Check the steps in the link and see if your version of the game has settings that allow you to log out and back in under a different email address.
    03-25-2018 10:38 PM
  6. Ledsteplin's Avatar
    Try this:.
    1. Delete the app
    2. Go to iPhone storage again and delete there.
    3. If it's not in #2 , go to Settings > iCloud > storage> Manage storage > if any docs are here, delete it. Then tap on "this iPhone", and scroll down to the App, then toggle off. Then back up iCloud.
    4. Download app.

    If you're on iOS 11, iCloud is at the top of settings.
    03-26-2018 05:51 PM
  7. The_Prodigy1982's Avatar
    Try this:.
    1. Delete the app
    2. Go to iPhone storage again and delete there.
    3. If it's not in #2 , go to Settings > iCloud > storage> Manage storage > if any docs are here, delete it. Then tap on "this iPhone", and scroll down to the App, then toggle off. Then back up iCloud.
    4. Download app.

    If you're on iOS 11, iCloud is at the top of settings.
    #2 isn't there... so I'm looking at #3 , I assume you mean 'Files/Documents&Data'??
    But... are you sure this wouldn't wipe any primary Apple data?
    (I only need to delete anything game related)
    03-31-2018 06:47 AM
  8. Ledsteplin's Avatar
    #2 isn't there... so I'm looking at #3 , I assume you mean 'Files/Documents&Data'??
    But... are you sure this wouldn't wipe any primary Apple data?
    (I only need to delete anything game related)
    No, I mean in your settings. Go to iCloud > storage


    Then to manage storage and tap on manage storage


    Then if the game is listed in the docs and data, delete it.


    Then tap on your phone at the top and toggle off the game in the list.


    Then back up to iCloud.

    It may look different in iOS 11. I'm on iOS 10.1.1. If what you need is not in iOS 11, I suggest contacting Apple Support.
    Apple Support
    http://expresslane.apple.com/

    Website
    http://www.apple.com/contact/

    Apple Support Number:
    (800) 275-2273
    Last edited by Ledsteplin; 03-31-2018 at 02:18 PM.
    03-31-2018 01:56 PM

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