Messenger-icon disappeared from facebook iOS app

[AlexH98]

The messenger icon in the Facebook app, which is supposed to be placed all the way to the bottom of the screen (next to friend requests and notifications) just disappeared suddenly. How can I get it back? Btw I have no idea how to add a picture to the thread.

 

[anon(9602380)]

/Users/alexanderholgersen/Desktop/16180511_1226815907425788_5213510781701718016_n.jpg

Welcome to iMore.

Could you edit you post as the image you are trying to show is not visible. Thank you.

 

[Ledsteplin]

Do you have the Messenger for Facebook app on your phone? If not, maybe that's why.

 

[SteveMun80]

Are you referring to interface update of Facebook app? Please note that messenger is basically a separate app now, integrated into your Facebook, so as a previous contributor suggested - check if you have Messenger app installed on your iPhone

 

[AlexH98]

I have the messenger app installed on my phone. That's what makes it so weird :/ It looks like this: Suddenly it just disappeared

 

[Just_Me_D]

[warn]OP, please keep this conversation in this thread. Thank you. Your other threads regarding this same matter has been removed from view.[/warn]

 

[Ledsteplin]

I have the messenger app installed on my phone. That's what makes it so weird :/ It looks like thisView attachment 116300 Suddenly it just disappeared

Try deleting both apps. Then download them back and log in to both.

 

[AlexH98]

I have tried. It doesn't work :/

 

[AlexH98]

It wont happen again. Sorry Just_Me_D

 

[Ledsteplin]

I have tried. It doesn't work :/

Has anything happened on Messenger that may have gotten you suspended or anything?

 

[AlexH98]

No, not that I can think of. The thing is, I can still use messenger, but I have to get out of the facebook app and then open messenger from the homescreen. Before, I could just press the messenger icon on facebook to open it. But now, as it somehow has disappeared, I cannot do that anymore. Of course, it's not a very big deal, but I find it a bit weird and very annoying that I can't figure it out.

 

[Ledsteplin]

No, not that I can think of. The thing is, I can still use messenger, but I have to get out of the facebook app and then open messenger from the homescreen. Before, I could just press the messenger icon on facebook to open it. But now, as it somehow has disappeared, I cannot do that anymore. Of course, it's not a very big deal, but I find it a bit weird and very annoying that I can't figure it out.

I don't see Messenger in mine either. It has a new "video" tab at the bottom.

Messenger is in the upper left corner.

 

[Ledsteplin]

Maybe it'll show in the next update.

 

[AlexH98]

I wish so, but all of my friends still have the messenger icon. Even those who have the latest update! It's just me who doesn't have it anymore. It's so weird

 

[Ledsteplin]

I wish so, but all of my friends still have the messenger icon. Even those who have the latest update! It's just me who doesn't have it anymore. It's so weird

Have you tried sending Facebook support a message about this?

 

[AlexH98]

I don't seem to find a way to contact Facebook directly. I have tried to post a thread on Facebooks help center, with no luck so far.

 

[Ledsteplin]

I don't seem to find a way to contact Facebook directly. I have tried to post a thread on Facebooks help center, with no luck so far.

Try here. There should be a box to type a message.
https://m.facebook.com/contact_us/?source=faq_entry_point

 

[AlexH98]

When I try to open the link, it says: "Can't find the page you requested". :/

 

[Ledsteplin]

Try Googling Facebook support and hunt for the option to message.

 

[SwitchBeach]

OP, are you in a country where Facebook Messenger might be blocked?