1. nikkisharif's Avatar
    Just curious to see if anyone has gotten Xfinity Mobile and how the service is.
    07-23-2017 03:18 PM
  2. mbar9607's Avatar
    following
    07-23-2017 05:16 PM
  3. derekgraham78's Avatar
    Love my Xfinity Mobile great bargain and amazing signal
    nikkisharif likes this.
    07-24-2017 10:51 AM
  4. nikkisharif's Avatar
    Love my Xfinity Mobile great bargain and amazing signal
    That's awesome!! I'm not really in the market to switch but I love options!!!
    07-24-2017 05:01 PM
  5. Ledsteplin's Avatar
    I'm leaving this one alone. It's not for everyone, and I suggest anyone wanting to check it out should read up on it. Forbes has a good article on it. The signal comes from Verizon and is the same. It's no better or worse.
    nikkisharif likes this.
    07-24-2017 05:29 PM
  6. nikkisharif's Avatar
    I'm leaving this one alone. It's not for everyone, and I suggest anyone wanting to check it out should read up on it. Forbes has a good article on it. The signal comes from Verizon and is the same. It's no better or worse.
    For people that are looking for cheaper service, this might be a good option.
    07-29-2017 06:25 PM
  7. thedonp's Avatar
    For people that are looking for cheaper service, this might be a good option.
    I agree with you
    nikkisharif likes this.
    07-29-2017 09:02 PM
  8. mbar9607's Avatar
    i have tmobile and only thing i see would be 1 bill instead of 2 separate bills for services
    07-29-2017 09:36 PM
  9. Ledsteplin's Avatar
    For people that are looking for cheaper service, this might be a good option.
    You only get the good pricing if you pay Xfinity lots of money already.
    08-01-2017 04:46 PM
  10. nikkisharif's Avatar
    You only get the good pricing if you pay Xfinity lots of money already.
    From what I've seen their prices aren't too bad but then again whether something is inexpensive or not is subjective.
    08-01-2017 05:18 PM
  11. Almeuit's Avatar
    I am not. I don't want my home ISP and wireless to be tied together on requiring to have service.
    08-08-2017 01:23 PM
  12. BradKamin's Avatar
    Looked at pricing for my 4 phones with unlimited and it would be $135 vs $160 through Verizon. The only kicker for me is that all my phones are on monthly pricing so I would have to pay them all off completely. I currently have Comcast for Cable and Internet but they have slowly been jacking my bill up each month.
    08-17-2017 01:37 PM
  13. j7469's Avatar
    I was one of the first people to active a phone on Xfinity Mobile (at least that's what the representative told me when I activated). Initially I was excited to get an unlimited (kind of) plan for only $45 a month. I really like the option where I could get 2 lines with unlimited for $90 and 2 other lines for my parents at the pay by the gig, which is $12 a month. After having the service I can say that unless you will save a ton of money and want to stick with Comcast as your cable provider, you should look elsewhere.

    My review:
    Using the Verizon network does provide Xfinity Mobile (XM) with a huge advantage over most VMNOs. I read the articles that it will use all the same towers and be granted the same service levels but in my personal experience there seems to not be the case. My company offers 2 options for cell service, either you get a company phone on Verizon on their plan or they give you a stipend and you get your own. I choose the latter. Many of my colleges choose the former and when we travel, I get to see how the service compares. I'd estimate 90% of the time we had the same level of service but running speed tests, there were times where XM was slower. Another issue is the moving from Comcast Wifi hotspot to hotspot. Since my Comcast customer's routers are broadcasting a Wifi hotspot for their customers, when driving down a road where the houses are close to the road, you make numerous transitions. This can at times lead to issues when streaming (music or videos) where the phone seems to get confused. This occurred often enough where I turned off this feature.

    Making calls worked as expected but again, there were times I had issues where my co-workers didn't.

    After about 6 months my wife and I left XM and switch to T-mobile. I left my parents lines as they mostly were home and don't use the internet at all. In fact, you get a free 100mb a month which means my bill with the 2 phones will only be zero or $12 depending on the month. They really use that little of data (why I switched to XM in the first place). The service issues were small enough were I could probably have lived with it but its the other parts you give up that drove me away from XM.

    First no Wifi calling... Seriously! This was a big deal as I sometimes work in large building with little cell reception. The companies know this and provide Wifi so people can stay connected. With no Wifi calling, I am left with no way to make a call.
    No tablet support. I previously always had a iPad with cell service so I could save my iPhone battery for directions, save data when watching videos, and to tether my laptop too since it uses so little battery to do so. This is still not an option with XM
    Having to buy their phones. This has changed and if you own or buy a Verizon or Sprint iPhone, you now can add one but those are your only options.
    Mobile insurance. Initially this was not an option but you can add now. I was NOT allowed to add to the phone I had already purchased. The price is high at $12 a month. Note, T-mobile changes $12 a month but it also includes AppleCare+, which in my opinion makes it worth it.

    Lastly, getting a phone unlocked. I got one phone immediately unlocked without a problem but now that I'm trying to get the second one unlocked... Let's just say it's been 10 days and the clock is still ticking.
    It took 4 calls to customer service before they would even admit the phone was locked. Literally 3 people and one supervisor told me straight out that the phone was unlocked. This is even as I proved to them that it wasn't. Forth time was a charm and at least they "started the process". Now it works by you receiving an email and filling out specific questions. Once you send your responses, nothing. No auto reply, no follow ups, nothing... I called back after a few days (I was traveling so my time was limited) and the person I got said "oops, we didn't set this up correctly. She escalated to level 2 support who called me back late on Friday to tell me my option was to have the phone reactivated and then request an unlock.

    To make a long story short, I received a few more call, had to do another email and still am waiting.

    I strongly suggest looking elsewhere for service and if you do leave... Get your phones unlocked well beforehand.
    04-17-2018 03:05 PM
  14. derekgraham78's Avatar
    I was one of the first people to active a phone on Xfinity Mobile (at least that's what the representative told me when I activated). Initially I was excited to get an unlimited (kind of) plan for only $45 a month. I really like the option where I could get 2 lines with unlimited for $90 and 2 other lines for my parents at the pay by the gig, which is $12 a month. After having the service I can say that unless you will save a ton of money and want to stick with Comcast as your cable provider, you should look elsewhere.

    My review:
    Using the Verizon network does provide Xfinity Mobile (XM) with a huge advantage over most VMNOs. I read the articles that it will use all the same towers and be granted the same service levels but in my personal experience there seems to not be the case. My company offers 2 options for cell service, either you get a company phone on Verizon on their plan or they give you a stipend and you get your own. I choose the latter. Many of my colleges choose the former and when we travel, I get to see how the service compares. I'd estimate 90% of the time we had the same level of service but running speed tests, there were times where XM was slower. Another issue is the moving from Comcast Wifi hotspot to hotspot. Since my Comcast customer's routers are broadcasting a Wifi hotspot for their customers, when driving down a road where the houses are close to the road, you make numerous transitions. This can at times lead to issues when streaming (music or videos) where the phone seems to get confused. This occurred often enough where I turned off this feature.

    Making calls worked as expected but again, there were times I had issues where my co-workers didn't.

    After about 6 months my wife and I left XM and switch to T-mobile. I left my parents lines as they mostly were home and don't use the internet at all. In fact, you get a free 100mb a month which means my bill with the 2 phones will only be zero or $12 depending on the month. They really use that little of data (why I switched to XM in the first place). The service issues were small enough were I could probably have lived with it but its the other parts you give up that drove me away from XM.

    First no Wifi calling... Seriously! This was a big deal as I sometimes work in large building with little cell reception. The companies know this and provide Wifi so people can stay connected. With no Wifi calling, I am left with no way to make a call.
    No tablet support. I previously always had a iPad with cell service so I could save my iPhone battery for directions, save data when watching videos, and to tether my laptop too since it uses so little battery to do so. This is still not an option with XM
    Having to buy their phones. This has changed and if you own or buy a Verizon or Sprint iPhone, you now can add one but those are your only options.
    Mobile insurance. Initially this was not an option but you can add now. I was NOT allowed to add to the phone I had already purchased. The price is high at $12 a month. Note, T-mobile changes $12 a month but it also includes AppleCare+, which in my opinion makes it worth it.

    Lastly, getting a phone unlocked. I got one phone immediately unlocked without a problem but now that I'm trying to get the second one unlocked... Let's just say it's been 10 days and the clock is still ticking.
    It took 4 calls to customer service before they would even admit the phone was locked. Literally 3 people and one supervisor told me straight out that the phone was unlocked. This is even as I proved to them that it wasn't. Forth time was a charm and at least they "started the process". Now it works by you receiving an email and filling out specific questions. Once you send your responses, nothing. No auto reply, no follow ups, nothing... I called back after a few days (I was traveling so my time was limited) and the person I got said "oops, we didn't set this up correctly. She escalated to level 2 support who called me back late on Friday to tell me my option was to have the phone reactivated and then request an unlock.

    To make a long story short, I received a few more call, had to do another email and still am waiting.

    I strongly suggest looking elsewhere for service and if you do leave... Get your phones unlocked well beforehand.
    it has WiFi Calling
    And last I checked insurance for iPhones uses AppleCare
    04-17-2018 03:58 PM
  15. recDNA's Avatar
    Anybody have a GOOD experience with XM? Can you simply shut off WIFI and use LTE all the time? I do that now on VZW and never exceed 20gb.
    05-09-2018 08:13 PM
  16. derekgraham78's Avatar
    I’m on a per gb plan and don’t find a need for unlimited so if I want to turn off WiFi I could but it’d mean I’d be getting unlimited. Why turn off WiFi if you have it? If it’s terrible WiFi then yeah I would too. And yes you can. Last I checked.
    05-09-2018 08:51 PM
  17. recDNA's Avatar
    I’m on a per gb plan and don’t find a need for unlimited so if I want to turn off WiFi I could but it’d mean I’d be getting unlimited. Why turn off WiFi if you have it? If it’s terrible WiFi then yeah I would too. And yes you can. Last I checked.
    I use the wifi hotspots since I am a Comcast customer but with VZW. When driving phone automatically changing from hotspot to hotspot drives me nuts so I have to either shut off wifi or "forget" Xfinity Wifi hotspots.

    You still happy with their lte and phone functions?

    Very hard to find many users to talk to on forums
    05-09-2018 08:57 PM
  18. derekgraham78's Avatar
    I’m happy whether I have WiFi on or off. I just monitor my data use to keep my costs down. Which sucks because I would love to listen to Apple Music on the road while out. But definitely can go all lte if you want.
    05-09-2018 09:43 PM
  19. recDNA's Avatar
    Ya Im going UD anyway to get $200 gift card
    05-09-2018 09:44 PM
  20. derekgraham78's Avatar
    Ya Im going UD anyway to get $200 gift card
    Cool I’m guessing you unlimited data.
    05-09-2018 09:45 PM
  21. derekgraham78's Avatar
    Ya Im going UD anyway to get $200 gift card
    I pay $104 a month for financing two iPhone 7 Plus and two GB of shared data. If I use it all. Lately I’ve been using 1 GB so it’s costing more like $92
    05-09-2018 09:47 PM
  22. Almeuit's Avatar
    I pay $104 a month for financing two iPhone 7 Plus and two GB of shared data. If I use it all. Lately I’ve been using 1 GB so it’s costing more like $92
    Yeah I def. couldn't live with that. On my light days I use a GB in a day from just my normal app usage and such. I only use WiFi at home. Public wifi is a nightmare.
    recDNA likes this.
    05-10-2018 03:56 PM
  23. derekgraham78's Avatar
    Yeah I def. couldn't live with that. On my light days I use a GB in a day from just my normal app usage and such. I only use WiFi at home. Public wifi is a nightmare.
    We are home all the time. But unlimited works if you need it
    05-10-2018 03:57 PM
  24. Almeuit's Avatar
    We are home all the time. But unlimited works if you need it
    Due to work I use LTE there all the time. I don't want to use work WiFi (plus it kinda sucks). When out and about at parents/brothers/etc. and doing stuff on the weekend I stay on LTE. Public WiFi is a security nightmare hence why I won't use it. If I absolutely have to I will but then I turn on my VPN.
    05-10-2018 04:09 PM
  25. derekgraham78's Avatar
    Don’t need to keep on WiFi. Use lte if you need it.
    05-10-2018 04:10 PM
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