1. dmt316's Avatar
    I upgraded my wife's line yesterday and was allowed to keep her unlimited data. I wonder what Verizon will do once they realize it. Cancel the order, honor it?? Has anyone else taken advantage while they can?


    Sent from my iPhone using iMore Forums mobile app
    09-30-2013 04:19 AM
  2. Eileen89's Avatar
    I don't know that this is a glitch because I was reading a thread about this over at MR, where other Verizon unlimited data customers were able to upgrade their line to the 5S with a full subsidy and it didn't remove their data plan. Maybe Verizon is feeling generous right now, lol.


    Sent from my iPhone 5S using Tapatalk Pro.
    09-30-2013 08:53 AM
  3. dmt316's Avatar
    9to5 now reporting it's fixed. Will still be interesting to see what Verizon does.


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    09-30-2013 08:55 AM
  4. Eileen89's Avatar
    9to5 now reporting it's fixed. Will still be interesting to see what Verizon does.


    Sent from my iPhone using iMore Forums mobile app
    Being that the error was on their side I think they should allow the upgrades that were done already to go though.


    Sent from my iPhone 5S using Tapatalk Pro.
    09-30-2013 08:59 AM
  5. dmt316's Avatar
    I agree but this is Verizon. They want $$


    Sent from my iPhone using iMore Forums mobile app
    09-30-2013 09:02 AM
  6. kch50428's Avatar
    Being that the error was on their side I think they should allow the upgrades that were done already to go though.
    They likely will - as this could be one of those "material change in terms & conditions" that in theory could give people an out on contracts and be able to terminate contracts ETF-free... they're not about to do that...
    09-30-2013 09:02 AM
  7. polo2883's Avatar
    They likely will - as this could be one of those "material change in terms & conditions" that in theory could give people an out on contracts and be able to terminate contracts ETF-free... they're not about to do that...
    According to twitter VZWSupport... They wont honor it.
    Attached Thumbnails Unlimited data glitch-_1__vzw_support__vzwsupport__on_twitter.jpg  
    09-30-2013 11:09 AM
  8. kch50428's Avatar
    Then they should allow people to cancel the upgrade, and remove all contract extensions...
    09-30-2013 11:11 AM
  9. polo2883's Avatar
    Then they should allow people to cancel the upgrade, and remove all contract extensions...
    That would be too nice of Verizon. They rather squeeze more money out. They need it to purchase the remainder of the company for Vodafone.
    09-30-2013 11:16 AM
  10. RicanMedic78's Avatar
    I upgraded this morning and was told by their online support that it will be honored!
    09-30-2013 12:32 PM
  11. dmt316's Avatar
    Then they should allow people to cancel the upgrade, and remove all contract extensions...
    I hope they email everyone that did upgrade and let them choose. Otherwise that should give reason to opt out w/o ETF


    Sent from my iPhone using iMore Forums mobile app
    09-30-2013 01:48 PM
  12. GingerSnapsBack's Avatar
    I upgraded this morning and was told by their online support that it will be honored!
    For your sake, I hope that's true but I doubt it. They'll probably give you a date that if you don't switch to a tiered plan, they'll do it for you based on your past usage.
    09-30-2013 02:25 PM
  13. Eileen89's Avatar
    I hope they email everyone that did upgrade and let them choose. Otherwise that should give reason to opt out w/o ETF


    Sent from my iPhone using iMore Forums mobile app
    If they remove the unlimited data plan that was on that line, you should have a case here, given this mess was their fault to start with.


    Sent from my iPad Mini using Tapatalk Pro
    dmt316 likes this.
    09-30-2013 04:24 PM
  14. Eileen89's Avatar
    I upgraded this morning and was told by their online support that it will be honored!
    All wireless caries on line support is either hit or miss with the info that they give. I would keep an eye on your account to make sure nothing changes.


    Sent from my iPad Mini using Tapatalk Pro
    RicanMedic78 likes this.
    09-30-2013 04:26 PM
  15. dmt316's Avatar
    Verizon says they'll honor unlimited upgrades due to system glitch http://phon.es/2kes


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    09-30-2013 08:40 PM
  16. RicanMedic78's Avatar
    Verizon says they'll honor unlimited upgrades due to system glitch http://phon.es/2kes


    Sent from my iPhone using iMore Forums mobile app
    Yea i read that! I'm safe! Haha

    Sent from my Nexus 7 using Tapatalk 4
    kch50428 likes this.
    09-30-2013 09:10 PM
  17. EmceeGeek's Avatar
    Way to go!!!! For anyone able to snag that. I would be so happy! Lol

    I heard that Verizon is cutting the grandfathered unlimited plans soon. Anyone know if that's true?


    Sent from my iPhone 5S using Tapatalk
    10-27-2013 07:14 AM
  18. GingerSnapsBack's Avatar
    Way to go!!!! For anyone able to snag that. I would be so happy! Lol

    I heard that Verizon is cutting the grandfathered unlimited plans soon. Anyone know if that's true?


    Sent from my iPhone 5S using Tapatalk
    There has been no official announcement but I can't see Verizon continuing to allow people on grandfathered plans to stay on them.

    I had to give up my unlimited data for a tiered plan, but I got 6GB for $30. If you're changing off unlimited ask about that special price.
    10-28-2013 02:09 PM
  19. dmt316's Avatar
    There has been no official announcement but I can't see Verizon continuing to allow people on grandfathered plans to stay on them.

    I had to give up my unlimited data for a tiered plan, but I got 6GB for $30. If you're changing off unlimited ask about that special price.
    That's good to know. I'm still waiting for the order to process. Ps 6GB still isn't enough for me.


    Sent from my iPhone using iMore Forums mobile app
    10-28-2013 02:14 PM
  20. Peligro911's Avatar
    I updated my wife's line and she never lost her unlimited she was sooo happy lol we never questioned it
    10-30-2013 09:52 PM

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