After Sandy my iPhone 5 does not receive 90% of calls but my old 4s does...?

[l.i bruce fan]

We live on Long Island and I get that AT&T cell towers and backbone has been affected like everybody and everything else, but why does my old 4s receive most calls but my 5 goes straight to vm most of the time? And yes, same area, no LTE...any thoughts?

 

[lizinnyc]

My parents live in Long Island (Glen Cove) and are having the same issue with Verizon. My Dad's 4 receives texts and calls reliably while my Mom's 5 does not. Any idea why this is happening?