1. digitalfan's Avatar
    I am speaking to people who just switched from ATT or Verizon for Sprints unlimited data. We never said Sprint had the fastest network, but we dix say it is dependable. Need to make a call? Go ahead, it will work. With all the new activations not once did someone have to wait thirty minutes or longer to activate a phone -- on ATT most people did. Sprint is known for being dependable not fast. Granted, some speeds are extremely slow -- could be a lot of different reasons. I generally get around 800KBPS to 1KBPS. That's fast enough for me. Of course I am on HTC Arrive but your iPhone should he getting similar speeds. Of its not call Sprint and see if they can pin point why.

    Hopefully Sprint will be able to improve speeds with this in flux of customers but guys ... Choose what you want. Ability to use your phone when you want and how you want ... Or get faster speeds and have dropped calls and be limited in what you can do.

    And I wish you all luck and hope you enjoy Sprint!
    10-16-2011 01:28 AM
  2. cking1786's Avatar
    I have Sprint and I'm happy with my service. Yet, I wouldn't go poking sleeping bears. I've had both AT&T and Verizon as carriers and they worked great as well. The area in which you live factors into how service works most often than not and seeing as how Apple now offers the iPhone on the three major carriers I'd imagine people will choose the one that best suits their area.
    10-16-2011 01:49 AM
  3. digitalfan's Avatar
    I have Sprint and I'm happy with my service. Yet, I wouldn't go poking sleeping bears. I've had both AT&T and Verizon as carriers and they worked great as well. The area in which you live factors into how service works most often than not and seeing as how Apple now offers the iPhone on the three major carriers I'd imagine people will choose the one that best suits their area.
    I totally agree. It is all about where you live. I am just tired of people downing Sprint saying the 3G service sucks when in reality, it's not horrible just not the fastest. Although I agree some reported speeds are slow, I have never actually gotten speeds as slow as some are reporting. I just wanted to let the new Sprint customers know that sure speeds may not be wicked fast but you will have a phone when you need it, and sometimes thats what counts.
    10-16-2011 01:56 AM
  4. cking1786's Avatar
    I'm with you. I think Sprint gets bashed just because they've fallen behind due to lackluster equipment until now. I mean, I had the EVO which WAS their premier phone and it pails in comparison to what they currently have. I think with Sprint it's all about mistaken perception. I believe their service is definitely on par with AT&T and not far behind VZW.
    10-16-2011 02:01 AM
  5. Rocktapus's Avatar
    I switched from t-mobile's EDGE to sprint's 3G. it's a very noticeable difference to me. i don't care too much if it were faster because it's fast enough. also...the unlimited data plans looked much more appetizing. that's the main reason I chose sprint. :]
    10-16-2011 03:15 AM
  6. cking1786's Avatar
    Yeah, unlimited data kicks ***.
    10-16-2011 03:22 AM
  7. sj-performance's Avatar
    I've had sprint since they bought Nextel. I love their service here in Miami. I have a family plan with 2 blackberrys and now 1 iPhone 4S. I'm satisfied with 3G speeds...when im not home I'm at my office...both my blackberry 9930 and iPhone4S always connected to wifi at home and office...so I don't worry about 3G speeds.
    10-16-2011 10:27 AM
  8. xlipstickandbruisesx's Avatar
    Sorry, but I have to strongly disagree with your statement. Sprint is far from reliable, I never know if I will be able to use my service and if I can how long it will last. Some people recieve great service but it doesn't mean they are reliable as a whole.
    10-16-2011 02:46 PM
  9. digitalfan's Avatar
    Sorry, but I have to strongly disagree with your statement. Sprint is far from reliable, I never know if I will be able to use my service and if I can how long it will last. Some people recieve great service but it doesn't mean they are reliable as a whole.
    I know plenty of people who say the same about ATT. Truth is Sprint is not huge so I totally believe there are people who shouldn't have Sprint. There are areas where it won't work. Look at their maps compared to Verizon or ATT. However, according to PCMAG Sprint is the most reliable carrier literally right above Verizon and both are way above ATT.
    10-16-2011 05:37 PM
  10. diggity's Avatar
    Sprint is not reliable in my area, despite their coverage map saying my area has 'best' coverage. Everyone I know who has tried sprint, including myself, have either moved on to another carrier or had to get one of those network extender boxes so they can make and receive phone calls in their homes. I do agree that your mileage may vary depending on where you live, but don't believe Sprint's coverage map for a second.
    10-16-2011 05:55 PM
  11. digitalfan's Avatar
    I can see that. Sprint uses high frequency which means techniqelly their map would be extended farther then it should. One reason why their 4G LTE will be very good working with LightSquared. They use a lower frequency and will use Sprint towers which means the signal will double up in a lot of spots.
    10-16-2011 06:48 PM
  12. xlipstickandbruisesx's Avatar
    I know plenty of people who say the same about ATT. Truth is Sprint is not huge so I totally believe there are people who shouldn't have Sprint. There are areas where it won't work. Look at their maps compared to Verizon or ATT. However, according to PCMAG Sprint is the most reliable carrier literally right above Verizon and both are way above ATT.
    Their maps have nothing to do with facts. I live in a major US city so I assumed it would be listed as full coverage but just for sh*ts and giggles I went to their website and put in my exact address and it says I am under their best coverage... lie! Not trying to be rude but someone that has just came to Sprint probably should not be making posts about how reliable their service is because you don't know what you are talking about. There are people that do recieve good reliable service where they live and that's wonderful but until you have gone on vacation or even to varying parts of your city and have had them for a few months you won't actually know how reliable their service is and you might be singing a different tune. I have had AT&T and T-Mobile and lived with 2 seperate roomates that have VZW (whose phone I had to borrow on more than one occasion) and for me personally I never had an issue with any of them. The only reason why I don't leave Sprint is because I have a large account and it would cost a small fortune to cancel all of my lines and buy new phones on another service. I have seen some improvements but not enough to classify them as reliable.
    Last edited by xoxospecialk; 10-17-2011 at 04:31 PM.
    10-16-2011 07:03 PM
  13. IndoX's Avatar
    Their maps have nothing to do with facts. I live in a major US city so I assumed it would be listed as full coverage but just for sh*ts and giggles I went to their website and put in my exact address and it says I am under their best coverage... lie! Not trying to be rude but someone that has just came to Sprint probably should not be making posts about how reliable their service is because you don't know what you are talking about. Their are people that do recieve good reliable service where they live and that's wonderful but until you have gone on vacation or even to varying parts of your city and have had them for a few months you won't actually know how reliable their service is and you might be singing a different tune. I have had AT&T and T-Mobile and lived with 2 seperate roomates that have VZW (whose phone I had to borrow on more than one occasion) and for me personally I never had an issue with any of them. The only reason why I don't leave Sprint is because I have a large account and it would cost a small fortune to cancel all of my lines and buy new phones on another service. I have seen some improvements but not enough to classify them as reliable.
    I have had the opposite experience. I've have sprint for over 5 years and have never once had a dropped call. Every issue I have had with sprint was either resolved or gotten an apology for the inconvenience along with an account credit. They have great customer service. Just because you have horrible service in the area you live in doesn't change the fact that they are statistically known for having the most reliable service.
    10-17-2011 02:20 AM
  14. xlipstickandbruisesx's Avatar
    I have had the opposite experience. I've have sprint for over 5 years and have never once had a dropped call. Every issue I have had with sprint was either resolved or gotten an apology for the inconvenience along with an account credit. They have great customer service. Just because you have horrible service in the area you live in doesn't change the fact that they are statistically known for having the most reliable service.
    I clearly said it was MY experience, I also clearly said there are people that recieve relaible service. I have never seen an article saying they had the most reliable service. I have seen a few people here and there on sites like this tooting Sprints horn but that's about it. They don't play up unlimited data and no mention quality of service in all of their commericals for nothing, if what you were saying was true you would think they would mention it just like VZW and AT&T do in addition to their unlimited data. I'm not saying that everyone has these issues but I know numerous people that are on Sprint and 99% of them share my opinion but to each their own.
    10-17-2011 03:31 AM
  15. lennyj17's Avatar
    Sprint must be reliable enough if you just upgraded to Sprint iPhone as opposed to getting a Verizon or ATT iPhone, right?

    I dont understand these "My Carrier is better than your Carrier" wars that go on in ever forum.....Who cares use what's best for you....You guys are using Sprint so obviously that's what's working for you.
    spuntz82 likes this.
    10-17-2011 11:18 AM
  16. spuntz82's Avatar
    I've been with sprint for years now. I travel all over the country, and for the most part sprint works great. When I was in Wisconsin and Nevada I had some bad service but when I come back to Oklahoma my service is great. All carriers drop calls, have slow speeds etc. Sprint isn't all that bad tho. I also have at&t (used for work) and their service sucks! I'm always dropping calls, can barley get on the Internet without wifi. And customer service is garbage! I'll probably be with sprint til the end
    10-17-2011 11:30 AM
  17. digitalfan's Avatar
    Their maps have nothing to do with facts. I live in a major US city so I assumed it would be listed as full coverage but just for sh*ts and giggles I went to their website and put in my exact address and it says I am under their best coverage... lie! Not trying to be rude but someone that has just came to Sprint probably should not be making posts about how reliable their service is because you don't know what you are talking about. Their are people that do recieve good reliable service where they live and that's wonderful but until you have gone on vacation or even to varying parts of your city and have had them for a few months you won't actually know how reliable their service is and you might be singing a different tune. I have had AT&T and T-Mobile and lived with 2 seperate roomates that have VZW (whose phone I had to borrow on more than one occasion) and for me personally I never had an issue with any of them. The only reason why I don't leave Sprint is because I have a large account and it would cost a small fortune to cancel all of my lines and buy new phones on another service. I have seen some improvements but not enough to classify them as reliable.
    I have had Sprint over ten years while moving back and forth from Kentucky and Tennessee. I have lived in the Knoxville area and Chattanooga area. Paducah, KY and Owensboro, KY. In these areas I always had great cell reception. My family also took a vacation to Canada and (in the states obviously) we had cell service the entire way. We never actually used our cell phones in Canada we were only there for a few hours looking at Niagara Falls. But in New York and all the states we were in and stayed in going from TN to Niagara Falls we had good cell service. My family mostly lives in IL and yet again, we always get goo service in that state. This is over ten years of experience with the carrier. I personally haven't used ATT and Verizon but know plenty of people who do. ATT had great service in Chattanooga and has horrible service in the Knoxville area. I had a customer the other day moving from PA to CA and her call dropped seven times. She hated ATT and told me she never gets good service. I mentioned Sprint and Verizon (saying she should switch since she had an iPhone) and she said she might go back to Sprint because she always had good service with them.

    Again, I also said I know depending on where you live you may not get good service. But don't think for one moment I stay in one spot and say Sprint has been dependable. Because thats not the case.

    I clearly said it was MY experience, I also clearly said there are people that recieve relaible service. I have never seen an article saying they had the most reliable service. I have seen a few people here and there on sites like this tooting Sprints horn but that's about it. They don't play up unlimited data and no mention quality of service in all of their commericals for nothing, if what you were saying was true you would think they would mention it just like VZW and AT&T do in addition to their unlimited data. I'm not saying that everyone has these issues but I know numerous people that are on Sprint and 99% of them share my opinion but to each their own.
    Well now you have. A Day in the Life of 3G | PCWorld

    Quote: "n Novarum's tests for us, Verizon Wireless demonstrated a good mix of speed and reliability. Across more than 20 testing locations in each of the 13 cities we tested, Verizon had an average download speed of 951 kbps. Verizon demonstrated good reliability, too; the network was available at a reasonable and uninterrupted speed in 89.8 percent of our tests.

    Sprint's 3G network delivered a solid connection in 90.5 percent of our 13-city tests. Sprint's average download speed of 808 kbps across 13 cities wasn't flashy (at that speed, a 1MB file downloads in 10 seconds), but dependability is an important asset. The Sprint network performed especially well, both in speed and in reliability, in our test cities in the western part of the United States.

    The AT&T network's 13-city average download speed in our tests was 812 kbps. Its average upload speed was 660 kbps. Reliability was an issue in our experience of the AT&T system: Our testers were able to make a connection at a reasonable, uninterrupted speed in only 68 percent of their tests.

    Somewhat surprisingly, our testers also found that the "bars of service" readings on their phones were rarely an accurate predictor of the quality of the ensuing connection. In most places and with most wireless providers, the "bars" did little more than indicate whether the phone had access to some service or to no service."

    This test is consistent with what new iPhone tests are showing. Sprint is the slowest. But at least -- in their 13 city test -- Sprint was the most reliable.With Verizon literally being right behind. And ATT being way behind. And Sprint has said in the past (this is when I actually heard about this study) that based on independent study they are the most reliable.
    10-17-2011 01:31 PM
  18. xlipstickandbruisesx's Avatar
    Sprint must be reliable enough if you just upgraded to Sprint iPhone as opposed to getting a Verizon or ATT iPhone, right?

    I dont understand these "My Carrier is better than your Carrier" wars that go on in ever forum.....Who cares use what's best for you....You guys are using Sprint so obviously that's what's working for you.
    If you're going to make a comment, maybe you should read the whole statement or work on your reading comprehension as I also made it perfectly clear as to why I haven't left Sprint jesus.
    10-17-2011 04:35 PM
  19. xlipstickandbruisesx's Avatar
    I have had Sprint over ten years while moving back and forth from Kentucky and Tennessee. I have lived in the Knoxville area and Chattanooga area. Paducah, KY and Owensboro, KY. In these areas I always had great cell reception. My family also took a vacation to Canada and (in the states obviously) we had cell service the entire way. We never actually used our cell phones in Canada we were only there for a few hours looking at Niagara Falls. But in New York and all the states we were in and stayed in going from TN to Niagara Falls we had good cell service. My family mostly lives in IL and yet again, we always get goo service in that state. This is over ten years of experience with the carrier. I personally haven't used ATT and Verizon but know plenty of people who do. ATT had great service in Chattanooga and has horrible service in the Knoxville area. I had a customer the other day moving from PA to CA and her call dropped seven times. She hated ATT and told me she never gets good service. I mentioned Sprint and Verizon (saying she should switch since she had an iPhone) and she said she might go back to Sprint because she always had good service with them.

    Again, I also said I know depending on where you live you may not get good service. But don't think for one moment I stay in one spot and say Sprint has been dependable. Because thats not the case.
    .
    I will say that I misread your thread title when I first posted, I thought it said "new to sprint customers" so I had assumed you were new and there was no mention of the length of time you have had your service. When I lived in VA I did have better service so maybe Sprint should be used by people that live in areas like that and Kentucky. I do find it funny that it works better in areas like that than in places like Las Vegas, Los Angeles, Santa Monica and other areas throughout Southern California and according to Sprint.com I am under the best coverage but like I said tell that to everybody I drop calls on and when I can't use my service. I went to Sedona AZ and couldn't use my phone for the week I was there either and when I called Sprint about it when I got home all they did was tell me they were working on building new towers. I also never said one carrier is the best for everyone, I am just speaking from personal experience as someone who lives in and travels to major cities.
    10-17-2011 04:50 PM
  20. phonejunky's Avatar
    I just switched to sprint an they are amazing the data isn't my Verizon but you're right it is dependable, and still fast.


    Sent from my iPhone using Tapatalk
    10-17-2011 04:54 PM
  21. xlipstickandbruisesx's Avatar

    Well now you have. A Day in the Life of 3G | PCWorld

    Quote: "n Novarum's tests for us, Verizon Wireless demonstrated a good mix of speed and reliability. Across more than 20 testing locations in each of the 13 cities we tested, Verizon had an average download speed of 951 kbps. Verizon demonstrated good reliability, too; the network was available at a reasonable and uninterrupted speed in 89.8 percent of our tests.

    Sprint's 3G network delivered a solid connection in 90.5 percent of our 13-city tests. Sprint's average download speed of 808 kbps across 13 cities wasn't flashy (at that speed, a 1MB file downloads in 10 seconds), but dependability is an important asset. The Sprint network performed especially well, both in speed and in reliability, in our test cities in the western part of the United States.

    The AT&T network's 13-city average download speed in our tests was 812 kbps. Its average upload speed was 660 kbps. Reliability was an issue in our experience of the AT&T system: Our testers were able to make a connection at a reasonable, uninterrupted speed in only 68 percent of their tests.

    Somewhat surprisingly, our testers also found that the "bars of service" readings on their phones were rarely an accurate predictor of the quality of the ensuing connection. In most places and with most wireless providers, the "bars" did little more than indicate whether the phone had access to some service or to no service."

    This test is consistent with what new iPhone tests are showing. Sprint is the slowest. But at least -- in their 13 city test -- Sprint was the most reliable.With Verizon literally being right behind. And ATT being way behind. And Sprint has said in the past (this is when I actually heard about this study) that based on independent study they are the most reliable.
    All I can gather from your posting is that you can use your internet or download something 90% of the time. I will go read the actual article but from what you quoted it mentions nothing about call quality, dropped call ratio and there is no mention of the large majority of Sprint employees that are rude and unknowledgeable for when you have an issue. I'm probably going to stop replying now, we will never agree and like I said I did mis read your title and I thought you were a new customer that just came over for the iPhone and so that's why I was like what would you know within a day lol. If you have had them for 10 years and have great service, I am jealous!
    10-17-2011 04:56 PM
  22. digitalfan's Avatar
    I will say that I misread your thread title when I first posted, I thought it said "new to sprint customers" so I had assumed you were new and there was no mention of the length of time you have had your service. When I lived in VA I did have better service so maybe Sprint should be used by people that live in areas like that and Kentucky. I do find it funny that it works better in areas like that than in places like Las Vegas, Los Angeles, Santa Monica and other areas throughout Southern California and according to Sprint.com I am under the best coverage but like I said tell that to everybody I drop calls on and when I can't use my service. I went to Sedona AZ and couldn't use my phone for the week I was there either and when I called Sprint about it when I got home all they did was tell me they were working on building new towers. I also never said one carrier is the best for everyone, I am just speaking from personal experience as someone who lives in and travels to major cities.
    It's cool. The other day I totally didn't see the first post of someone's post and was kind of confused until I went back and re read the entire post.

    Any who, the thing about maps is they are never very accurate. Any company. And with Sprint part of the problem is they use such high frequencies so their "map" looks larger then it really is. I do find it odd in those cities Sprint doesn't work well, but I do believe it because as I mentioned, every carrier has places where they just aren't going to work well. It's unfortunate but the truth.
    10-17-2011 04:57 PM
  23. digitalfan's Avatar
    All I can gather from your posting is that you can use your internet or download something 90% of the time. I will go read the actual article but from what you quoted it mentions nothing about call quality, dropped call ratio and there is no mention of the large majority of Sprint employees that are rude and unknowledgeable for when you have an issue. I'm probably going to stop replying now, we will never agree and like I said I did mis read your title and I thought you were a new customer that just came over for the iPhone and so that's why I was like what would you know within a day lol. If you have had them for 10 years and have great service, I am jealous!
    Thats another thing I don't understand. Maybe I just have good luck, but Sprint has never given my bad customer service. I work at a call center so every time I call them I expect good service -- it's really not hard to do. Only thing that I don't like is they don't put you on hold, they put you on mute. I think thats rude and I constantly think the call dropped. But they have always been polite and always worked through my issues. Of course, I don't call in about technical support often, I generally go to a Sprint store when having phone issues so maybe thats the problem.

    And that is true that the article is pretty much talking about 3G data, but I was actually talking mostly about 3G data being reliable. I do think voice quality is good and that the voice service is reliable, but I haven't actually read something about it compared to the others.
    10-17-2011 05:04 PM
  24. lennyj17's Avatar
    If you're going to make a comment, maybe you should read the whole statement or work on your reading comprehension as I also made it perfectly clear as to why I haven't left Sprint jesus.
    And if you going to be an nasty hostile little *** maybe you shouldn't participate in internet forums.....

    Again you're with Sprint and upgraded and signed another 2yr contract, so it must work for you otherwise you're pretty dumb to shell out any money to a company that isn't providing you the service you expect....Period...

    If it doesn't work you shouldn't be using it.
    10-17-2011 10:05 PM
  25. xlipstickandbruisesx's Avatar
    And if you going to be an nasty hostile little *** maybe you shouldn't participate in internet forums.....

    Again you're with Sprint and upgraded and signed another 2yr contract, so it must work for you otherwise you're pretty dumb to shell out any money to a company that isn't providing you the service you expect....Period...

    If it doesn't work you shouldn't be using it.
    LMAO hypocrite much? You have A LOT of nerve trying to tell me I am rude by calling me a "nasty hostile little bleeped out" person and "dumb"... if you think name calling and being rude is anyway to put somebody in their place in regards to how they come across you need to get a clue. I do think what you wrote is a perfect description for yourself, but for me sorry you're sadly mistaken. I'd personally suggest you spend less time on the internet and maybe you woudn't be such a troll I won't be responding to you any longer but please feel free to call me more names and prove me right again!
    Last edited by xoxospecialk; 10-18-2011 at 12:27 AM.
    ladyc0524 likes this.
    10-18-2011 12:21 AM
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