What did I do to AT&T?

[Kurpaige#IM]

On the 27th of august I checked to see if I was eligible for an upgrade getting ready for the iPhone 5. Called *639#. I got the text saying as a valued customer... Texted again today now that it's close and now I maybe eligible in November? Huh?

What did I do in a month that changed my eligibility? I guess they are saying I'm not a valued customer to them anymore


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I am here: http://maps.google.com/maps?ll=37.010780,-76.416844

 

[BrindawithanI]

Call them! They let me upgrade a line a month early before. I didn't even have to beg!

 

[anon(4144202)]

Call them! They let me upgrade a line a month early before. I didn't even have to beg!

Same here!!

 

[Totalimmortal363]

Your upgrade is calculated in three month cycles. Did you change your rate plan? Reduce or remove a data plan? Remove anaything?

 

[Garz]

Did you makes changes to your bill to make it cheaper? If so, this is common.