1. Chris Cook5's Avatar
    ever since upgrading to iOS 14 about a week ago I have been trying to figure out why my Microsoft change email password didn’t transfer over and my way regular ISP password and my Gmail which I don’t use very much did. is there a way to get my Microsoft change email password back
    09-24-2020 02:57 PM
  2. Just_Me_D's Avatar
    Do you not know your MS Exchange password or have it saved somewhere else? If you have it saved in Apple’s Keychain, you can always go to Settings → Passwords to retrieve it.
    09-25-2020 10:23 AM
  3. Lee_Bo's Avatar
    Or just go into Outlook settings and manually input your password. I had to do that with my work email after iOS 14 update but it's worked fine since.
    09-25-2020 01:48 PM
  4. Annie_M's Avatar
    I had to do that as well, and everything is working fine again.
    09-25-2020 02:37 PM
  5. Chris Cook5's Avatar
    Do you think maybe I could restore back to iOS 13 from the from the iCloud and get my password. I thought I saved it in my keychain but for some reason I guess I never did.
    09-29-2020 10:53 AM
  6. imwjl's Avatar
    Without knowing more about the server side but caring for this at enterprise level.....

    Reset your Microsoft credentials if you've lost them. If you're happy with the way your account looks via OWA (web app) delete the local profile and set it up again when a particular device has issues.
    11-04-2020 06:22 AM

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