1. jochehdz's Avatar
    The Contacts screen in BBM for iPhone shows no contacts, however, when viewing the left-hand menu by tapping the tab menu button (3 horizontal lines), the Contacts menu item indicates that there are a number of contacts.

    Additionally, the display picture and name for these contacts may be missing within the chat view.

    Thank you for your help.
    10-22-2013 07:14 PM
  2. Just_Me_D's Avatar
    Try completely closing out the app. Double tap the home button and remove the app from the recently used list. Also reboot your device and see if it fixes itself.
    10-22-2013 07:33 PM
  3. jochehdz's Avatar
    Thanks for your help, I had tried but did not work, also try downloading the app with another id and use BBM with another email .. nothing has worked

    Sorry for my English, use a translator
    10-22-2013 07:58 PM
  4. Just_Me_D's Avatar
    Thanks for your help, I had tried but did not work, also try downloading the app with another id and use BBM with another email .. nothing has worked

    Sorry for my English, use a translator
    That's strange indeed, and I don't know what to tell you, my friend.
    10-22-2013 08:01 PM
  5. sijae's Avatar
    The contacts screen on my iPhone doesn't show my contacts or updates. PLEASE HELP ME. I've deleted the app on twice on two occasions and still having the same problem.
    10-27-2013 02:21 AM
  6. jochehdz's Avatar
    You have to create a new BlackBerry ID using a new email, it worked for me
    11-02-2013 06:06 AM
  7. zerog46's Avatar
    Have you updated the app? I thought there was a bug in the early version.
    11-02-2013 09:49 AM
  8. jochehdz's Avatar
    My problem started since the first version available for download in New Zealand, then install even followed the Global version does not work, then create a new BlackBerry ID with a new email address I have updated two or three times and it works perfect
    Just_Me_D likes this.
    11-02-2013 05:33 PM
  9. zerog46's Avatar
    Gotcha. Glad that worked.
    11-02-2013 07:06 PM

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