Hi Renee, here is something that never made any sense to me. If I am creating a new contact on my iPhone (an iPhone 7Plus running the latest iOS) after adding name and company when I add the individual's phone number it seems to be random as to how iOS categorizes the phone number, i.e. mobile, work, home etc. I usually get one of the random categories like pager or home fax. It seems that there should be a way to have a default category, like mobile, then change it to something else when necessary. Do you have any suggestions?? Thanks