Grab AirPods Pro for just $190 on Prime Day!

  1. Ahmad Pajouhesh's Avatar
    Hi.
    I need to factory reset my iPhone 7.

    I have the password of my Apple ID but don’t have the answers to security questions nor email.

    Is it safe to factory rest and set a new apple ID?
    05-22-2021 04:39 PM
  2. Just_Me_D's Avatar
    Hi.
    I need to factory reset my iPhone 7.

    I have the password of my Apple ID but don’t have the answers to security questions nor email.

    Is it safe to factory rest and set a new apple ID?
    No it is not. More than likely, the iPhone is protected with the iCloud lock function and therefore even if you were to reset it, you will be prompted to enter the required information to be able to use the device. With that being said, please contact Apple Support regarding this matter. Thanks.
    Ahmad Pajouhesh likes this.
    05-22-2021 05:23 PM
  3. Ledsteplin's Avatar
    If you have the email and password, Apple Support might can help.
    Ahmad Pajouhesh likes this.
    05-22-2021 05:50 PM
  4. Ed7789's Avatar
    Hi.
    I need to factory reset my iPhone 7.

    I have the password of my Apple ID but don’t have the answers to security questions nor email.

    Is it safe to factory rest and set a new apple ID?
    If you still have access to the phone, you can sign out of your iCloud account first and then reset it.

    It will request your for your Apple ID password to sign out. Then, after reset, your phone should be lock free.

    Edit: You will still need to know the Apple ID email address.
    Last edited by Ed7789; 05-22-2021 at 08:41 PM. Reason: Note on email address
    Ahmad Pajouhesh likes this.
    05-22-2021 08:40 PM
  5. Annie_M's Avatar
    The best thing to do would be to contact Apple Support.
    05-22-2021 08:47 PM
  6. Mars20's Avatar
    Your email should appear in your ID details in Settings.

    You could turn on two factor authentication and then you would not need to remember your security questions. You would need another suitable device for this to receive the codes.
    Ahmad Pajouhesh likes this.
    05-23-2021 02:43 AM

Similar Threads

  1. Here's what you need to know about the Cricut Explore 3 and Cricut Maker 3
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 05-22-2021, 11:12 AM
  2. Tim Cook faces tough questions in frantic final minutes of testimony
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 05-22-2021, 04:22 AM
  3. Apple confirms lossless audio is coming to the HomePod lineup
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 05-22-2021, 04:00 AM
LINK TO POST COPIED TO CLIPBOARD